Connection to Spotify lost, unable to play from home playlist , suddenly missing speaker

  • 17 May 2018
  • 1 reply

Userlevel 2
System was fine until yesterday. I can load something in from Spotify but when I go to play it’s unable to play and just skips through the queue. Tried playing something off my harddrive and it was unable to find song. Now one of my three players speakers is missing as well . Help!

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1 reply

Userlevel 7
Badge +19
Hi there, javen. Thanks for posting about this! From the sounds of it, it seems like there may be a problem getting data from Spotify. Would you mind submitting a diagnostic report and replying here with the confirmation number it gives at the end? I'll be happy to take a closer look and advise on next steps.

Much appreciated.