Connection to Spotify lost

  • 6 December 2017
  • 0 replies

Hi there,

We've been having an issue with the connection to Spotify for a few weeks now. Some days we can get through a few albums no problem, and others we can hardly get through a whole song without 10 minutes down time. We've tried resetting our router and updating our Sonos app, but this seems to have no effect, as soon after we will lose connection again.

Our diagnostics number is: 8180096

Any help would be much appreciated. Thanks

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