Connection to Spotify lost

  • 4 December 2017
  • 1 reply
  • 89 views

Hi there

I'm experiencing that playing music from Spotify at my Sonos system is almost impossible. The connection to Spotify, or the Yousee service for the matter, is continuously lost. Playing music from Spotify form all other devices works fine.

I have followed all the instructions regarding wifi interference and changed channel on both my router and Sonos. Without any positive result. Added distance between the router and Sonos unit. No effect. My last try was to disable my local 2.4GHz wifi and only use the 5GHz band. Without any effect. The lost connection still happens frequently. What to do?

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

1 reply

added diagnostic 8170213