Question

CONNECT:AMP sound fades in and out

  • 16 January 2017
  • 1 reply
  • 357 views

The sound from my CONNECT:AMP fades back and forth from slightly muffled/lower volume to normal volume. This happens with line-in as well. (My other Sonos speakers are not affected, switching services from tunein to spotify to music library doesn't change anything, and the amp/speakers work fine from other sources.) How can I fix this?

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1 reply

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The sound from my CONNECT:AMP fades back and forth from slightly muffled/lower volume to normal volume. This happens with line-in as well. (My other Sonos speakers are not affected, switching services from tunein to spotify to music library doesn't change anything, and the amp/speakers work fine from other sources.) How can I fix this?

Hi lilyfelix,

Please try reconnecting your speaker cables on both ends then see if the issue remains. If that doesn't fix it, please send in a diagnostic report and reply with the confirmation number.