got new play one for daughter's room but will not connect to existing sonos system. the existig sonos system sees the white play one during setup but will not connect when i depress the two top buttons on new play one. rebooted router and unplugged the sonos boost to reboot and still doesn't connect. I've returned one white play one already thinking it may be an issue with the play one but second play one will not connect. please help.
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