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Cannot listen to Spotify on only one Sonos device


I've got two Sonos devices, but now I can only play Spotify on both of them at the same time. Both devices show up on the Sonos app, but it always plays on both, calling them {name of Sonos 1} 1. I've tried reinstalling the two apps but nothing helos

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Best answer by GuitarSuperstar 6 June 2021, 19:32

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Userlevel 7

Are the two speakers grouped or paired as a stereo pair?

Follow these instructions to Ungroup them:

https://support.sonos.com/s/article/3391?language=en_US

 

Follow these instructions to separate a stereo pair:

https://support.sonos.com/s/article/4825?language=en_US

Thanks, this worked. I would never have guessed what to do