I recently purchased a WD My Cloud Home NAS server. I have already a SONOS system in the house.
I have some very inconsistent problems in getting my SONOS to play any music.
At first I set up PLEX on the NAS server to contain the media. Whislt it works fine for DVD Movies, I gave up trying to get it to work with music.
My music collection is currently on a PC. Sonos plays no problem from the pC libary. The music is encoded .m4a
I have copied some of the albums across to the WD NAS. I also using EAC (Exact Audio Copier) ripped a CD to the NAS.
I was able to see the WD Server in the SONOS app as "My Cloud Home"
However I could only see a couple of the albums in the folder. Of those that I could see, none of them would play through SONOS - the error being "Unable to play XXXX as the song is not encoded properly."
Yet they played OK on the PC. Also they all play OK direct onto the PC from the My Cloud Home app.
Please - anyone able to help me????
Thanks in advance
Best answer by Stanley_4
https://sonos.custhelp.com/app/answers/detail/a_id/79/kw/wd%20nas (searching support for wd nas)
Support has this on Plex, I didn't read it, just providing the link: