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Cannot add speaker with new desktop controller app update

  • 23 November 2018
  • 34 replies
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34 replies

Removing this possibility from desktop software its an idiotic idea... So you have to do it in your cellphone

Fantastic idea... Must have come from moron...
Or possibly from someone within Sonos with all the necessary information to judge the resource savings from not having to maintain a fully functioning desktop controller, and weigh this against the long-term benefit it would provide?

When you have built a multi-billion dollar global business you will have earned the right to call those who have 'morons'. I have no idea whether it was a good or a bad decision, and neither have you. But the decision wasn't taken by a moron.
this is quite silly... sonos supporters here are ignorant

agree and I agree.. just spent 90 min trying to figure out how to add a new move speaker I bought, I know I had added before from windows. and thought it was me that was simply going MAD. Why would you remove functionality???

just don't get it!

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Today it became clear to me why the SONOS removed the ability to add a new player from the Sonos controller on the computer. This was done because, now when you add a new player, SONOS requires you to provide your location. As you know, when you add a new player from your computer, the Sonos does not know about your location. The most amazing thing is that if you refuse to provide your location, you cannot add a player to your system. 

Today I ran into a problem. I rebooted the playbar to the factory settings, and when I try to reconfigure, the application requires access to my location. If I refuse to grant access, I can’t set up my playbar !!!!! It turns out that Sonos put forward an ultimatum to me. Want to use a player, we need to know where you are! But this is a violation of my rights.  When I bought the device, the use agreement did not contain information that I must provide my location to use the product.

I am going to go to court.  Because I believe that Sonos illegally restricts me in my right to privacy. If you want to join the lawsuit, write me a message. 

I admit that when selling a new device, Sonos may require certain conditions from the buyer, but when Sonos forbids me to use the device I bought earlier, this is a violation of my rights.

 

I spent over 4000 dollars. Sonos should return my money and take the goods back.  Because I do not agree with the rules that Sonos has implemented without agreement with me.

Userlevel 2
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Today I ran into a problem. I rebooted the playbar to the factory settings, and when I try to reconfigure, the application requires access to my location. If I refuse to grant access, I can’t set up my playbar !!!!! It turns out that Sonos put forward an ultimatum to me. Want to use a player, we need to know where you are! But this is a violation of my rights.  When I bought the device, the use agreement did not contain information that I must provide my location to use the product.

I am going to go to court.  Because I believe that Sonos illegally restricts me in my right to privacy. If you want to join the lawsuit, write me a message. 

I admit that when selling a new device, Sonos may require certain conditions from the buyer, but when Sonos forbids me to use the device I bought earlier, this is a violation of my rights.

 

I spent over 4000 dollars. Sonos should return my money and take the goods back.  Because I do not agree with the rules that Sonos has implemented without agreement with me.

 

So for iOS you can decline your location permission and still set up the speaker, on Android you must allow location permission or no set up. 

The Sonos documentation says they use this information to set up the speaker radio.

They aren't using your location for nefarious purposes. 

 You could send them an email to request a refund or ask why they collect certain data privacy@sonos.com

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So for iOS you can decline your location permission and still set up the speaker, on Android you must allow location permission or no set up. 

Unfortunately you are mistaken. Please see what is written on the screen of my phone.

 

The Sonos documentation says they use this information to set up the speaker radio.

If SONOS wants to provide me with a defined service, it is my right to choose it or not. At the moment, SONOS has forbidden me to use my equipment. If I do not want to use a service based on my geographical access, I can not use them. But now I am deprived of the right to choose, I was unilaterally limited the ability to use my equipment.

Userlevel 2
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SONOS wants to provide me with a defined service, it is my right to choose it or not. At the moment, SONOS has forbidden me to use my equipment. If I do not want to use a service based on my geographical access, I can not use them. But now I am deprived of the right to choose, I was unilaterally limited the ability to use my equipment.

 

Ok my dude good luck to you with your lawsuit lol.

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Ok my dude good luck to you with your lawsuit lol

Thank you, I hope you do not have to join this lawsuit. But something inside me tells me that if you agree with one restriction today, tomorrow you will be limited to something else.

I will only remind you of one small passage of history with a quote: 

First they came for the Communists
And I did not speak out
Because I was not a Communist

Then they came for the Socialists
And I did not speak out
Because I was not a Socialist

Then they came for the trade unionists
And I did not speak out
Because I was not a trade unionist

Then they came for the Jews
And I did not speak out
Because I was not a Jew

Then they came for me
And there was no one left
To speak out for me

Think at your leisure, maybe you join my demand to return the ability to service your SONOS system without providing a location. lol

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