Answered

Cannot add more than 1 SONOS Play:1 speaker on a network

  • 21 October 2019
  • 3 replies
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Hi
Have 10 SONOS Play:1 speakers - all have been added to the wireless network and firewall and each named a room number 1 - 10.
Adding speaker number 1 works fine on the SONOS app. Adding speaker number 2 is not recognized as a room on the app until number 1 is removed and the app restatred. So I can never have more than 1 speaker in operation at any given time. Plugging all 10 speakers in still only displays the first speaker plugged in, whether it be speaker number 1 or 5 or 7 or 10. Have switched speakers on right next to one another but also separated them by placing each speaker in its own room, meters apart. Have done factory reset on all speakers and gone through the entire setup for each speaker, numerous times. Same problem persists. Any advise? TIA

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Best answer by Vergenoegd 24 October 2019, 16:22

Thanks for your input, Ken_Griffiths and ratty!

The solution that worked for me:

  1. quit SONOS app
  2. plug the first speaker in and factory reset
  3. open the SONOS app
  4. settings >» system >» add product
  5. continue
  6. when prompted to add another speaker click NOT NOW
  7. finalize setup
  8. quit the SONOS app and follow each step again for each speaker added
  • DO NOT UNPLUG ANY SPEAKER DURING SETUP, UNTIL EACH SPEAKER HAS BEEN ADDED

Note that they will all need to be on the same network to be visible in the app at the same time.

 

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3 replies

Some possible ideas for you to consider...

If your router has 'Airtime Fairness’ as part of its setup then try disabling that feature and see if that resolves the matter.

Also did you 'perhaps' setup each of your speakers in separate Sonos households, rather than one single household, by creating a new system setup for each speaker from the main App screen,  rather than the “Add a Product” in Settings/System?

You need to setup one speaker in a household and then go onto add all the others from the  ‘Add a Product’ feature.

Kindly describe your network configuration. What does “added to the ... firewall” mean exactly? The symptoms suggest there could be a shortage of IP addresses.

Thanks for your input, Ken_Griffiths and ratty!

The solution that worked for me:

  1. quit SONOS app
  2. plug the first speaker in and factory reset
  3. open the SONOS app
  4. settings >» system >» add product
  5. continue
  6. when prompted to add another speaker click NOT NOW
  7. finalize setup
  8. quit the SONOS app and follow each step again for each speaker added
  • DO NOT UNPLUG ANY SPEAKER DURING SETUP, UNTIL EACH SPEAKER HAS BEEN ADDED

Note that they will all need to be on the same network to be visible in the app at the same time.

 

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