Sonos won't stop playing music from my phone- even when I turn off my phone and unplug my WiFi router. No streaming services connected. I can pause via speaker button but can't control via app. Any idea why the Sonos controller app doesn't control Sonos?
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Userlevel 7
Try unplugging your Sonos speakers from power for about a minute and resetting the Sonos app under App Preferences.
Userlevel 7
+17
How would Sonos play songs from your phone when the phone is turned off?
Userlevel 7
+23
Sonos almost never plays music from your phone, except On This Device on Android, or AirPlay on iOS. Which is it?
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