Can't stop songs playing

  • 30 May 2021
  • 3 replies

Sonos won't stop playing music from my phone- even when I turn off my phone and unplug my WiFi router. No streaming services connected. I can pause via speaker button but can't control via app. Any idea why the Sonos controller app doesn't control Sonos?

3 replies

Userlevel 7

Try unplugging your Sonos speakers from power for about a minute and resetting the Sonos app under App Preferences.

Userlevel 7
Badge +17

How would Sonos play songs from your phone when the phone is turned off?

Userlevel 7
Badge +21

Sonos almost never plays music from your phone, except On This Device on Android, or AirPlay on iOS. Which is it?