Can’t play on more than three speakers. Beam and two play 1s.

I recently purchased a beam and had two existing play 1s. When I try to add them as surrounds I get an error. I’ve reset everything. Modem, controller , and speakers and same problem. I’ve also set them up as individual speakers and then connect and show but when I try to group or play on more than three speakers it errors out and only plays on one of them. I submitted a diagnostic report 1896767729. Please help.

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