Can't connect Play:1 speaker to wifi

  • 6 March 2021
  • 1 reply
  • 57 views

  • Contributor I
  • 0 replies

We got a new router, and have followed ALL instructions (connected by ethernet and got them working) but they refuse to setup wirelessly - My phone tries to connect to the temp SONOS wifi, but next step fails - they can’t be seen on it… and there are no clear instructions anywhere for what to do. 

 

Before I sell them and never use Sonos again, would really appreciate some help, thanks in advance


This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

1 reply

Userlevel 7
Badge +17

Is your wifi 2,4Ghz b/g/n? Not “n only”?

Would it be possible to set your new router to the same SSID and password as the old one?