Question

Can't connect my new PLAY 5 to wifi

  • 20 November 2020
  • 1 reply
  • 97 views

Hi, I tried everything (reconnecting power cord, reconnecting router, Downloading the newest app) nothing works. My PLAY 5 can’t connect. 

 

It always says : we were not able ton find any device… or something like that.

 

Help :( 


This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

1 reply

You raised a similar question 3 months ago, a Sonos employee replied but you left no answer. What was the solution then?

https://en.community.sonos.com/troubleshooting-228999/sonos-play-5-never-connecting-to-wi-fi-6846514