Can not merge room anymore or work my Sonos S1

  • 21 November 2020
  • 1 reply
  • 64 views

  • Contributor I
  • 0 replies

I tried to update my sonos to S2….should not have…

I have a connect that I NEED to work with my older sound system.

I see that my Playbar and my speakers have been update to s2…

I have uninstalled sonos and installed s1 again but I have not acces to my controller at all to downgrade my parts…

 

What can I do?  


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1 reply

Userlevel 7
Badge +17

Take a look here to learn how to downgrade: https://support.sonos.com/s/article/4845?language=en_US

I’ve seen posts that state this is no longer possible, though: https://en.community.sonos.com/controllers-software-228995/downgrading-s2-to-s1-how-exactly-6851032