Blown Subwoofer - Can if be fixed?

  • 21 November 2017
  • 0 replies

Our son and friends blew our subwoofer playing music. I am shocked that this system doesn't have some kind of internal mechanism to prevent this from happening. It never occurred to me that our these speakers could be blown. Needless to say I don't want to sink another $700 into a new subwoofer, so we've been watching movies with a horrible sounding blown speaker. Is there any way to fix the speaker or can I purchase a less expensive subwoofer to add to the system? I am so disappointed in Sonos. It is impossible to get through to a live customer service rep and after days of trying was told that we could purchase a new speaker and that they wouldn't replace the unit for us. Horrible customer service thus far!

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