Question

Beam keeps dropping and play 1 sound cuts in and out randomly

  • 25 August 2018
  • 0 replies
  • 192 views

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Hi,

We have two beams, 2 play 1s and a play 3. One one the beams is connected to the router through Ethernet.

The two beams are regularly dropping off the network and require a restart with a flashing white light on the top.

During playback the sound in the play 1s randomly cuts in and out every few seconds.

All very annoying. Any idea what is going on? How can this be resolved.

I’ve submitted a diognostic 1215465888

Thanks

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