Hi everyone, bought a new beam yesterday and followed the instructions on how to connect, however i keep getting a message firstly- we can’t find Sonos on my network,
i press ‘yes’,
then goes to-do you want to add ‘yes’
then-make sure all your products are powered on ‘find system’
we couldn’t find a sonos on this account ‘done’.
So things I have done- put the app on another phone- no success, have put an erthnet-no success- rebooted-again no success-moved the unit closer to my router-no success.
In my wifi settings I do have the sonos sending a signal out and I have been back to the shop who confirmed it is working.
any thoughts or advice would be helpful.