Has anyone experienced a popping sound from their Play One? I have several players and have been using Sonos for years. The sound is intermittent, it sort of sounds like a distortion on the low frequency, but it doesn't follow the bass-line of a song and it happens even at low volume. I've had a single Play One since launch and have noticed the noise for a month or so now. It doesn't happen on any of my other players (Play:1, Play:3 & Play:5). I'm not sure if it only happens on a certain music service, but I mostly use Amazon music or Tunein.
Just wondering if it's a hardware issue or something others have seen.
Best answer by Keith N 3 July 2018, 22:33
Hello there, AynsleyB. If you are having troubles with audio quality, I usually recommend giving our support technicians a call. They are able to quickly determine if the player needs to be replaced. Thanks!
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