Bass distorted on the Play 1

  • 10 July 2018
  • 1 reply

Hey guys had a play 1 for a while no problems until recently. Bass is far too distorted. Turned true play off was slightly better. But then decided to do a factory reset and now it's worse. Have to keep volume low and bass and treble to the minimum. Needless to say this is not ideal.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

1 reply

Userlevel 7
Badge +19
Hi there, Lyndonimus. Thanks for posting and welcome to the Community. If you are having troubles with audio quality across multiple audio sources, I would recommend giving our support technicians a call to troubleshoot this in real time. They are able to get a closer look and determine if the unit is defective and replace as needed. Thanks!