audio intermittently cuts out

3 years ago
18 October 2020
2 replies
85 views

darbenots1
Contributor I
1 reply

I have a Sonos Sound bar and 4 x play5 speakers.

I have a Orbi WiFi router

I have a Cat 6 to a HDMI extender to the TV

Sony TV

I already swapped out the cable box and the extenders and the HDMI cables. My installer thinks it could be a bad Cat 6 wire. Any other suggestions?

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2 replies

D

darbenots1
Author
Contributor I
1 reply
3 years ago
18 October 2020

Sound bar: PBAR1USBLK

TV: Sony XBR75X900F

Connection optical cable (FYI i switched out)

Cuts out on TV

Already switched out extender at the TV and the one in the basement

Userlevel 7

+23

controlav
Maestro
6726 replies
3 years ago
18 October 2020

Which sound bar? Which TV? How are they connected? Is it TV audio that is cutting out, or streaming, or both? I would test with the HDMI extended to start with.

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