My beam is plugged into my tv arc port and my two play 1’s are stereo paired separately from my beam. When grouping them I will often get audio drops on the play 1’s with the beam audio never having an issue. This occurres very often with netflix on my samsung tv, but much more rarely when playing audio from my ps4. I have tried with my HH is wm 0 and wm 1 but that seems to not make much difference. When added as surrounds there is no issue with the play 1’s however that is not the setup I want as I enjoy listening to music while gaming often and constantly switching back and forth isn’t a great option as trueplay settings are always lost. Is there anything I can do to fix this or is it a software issue.
Best answer by Ken_Griffiths20 May 2019, 08:57
Perhaps best to submit a diagnostic and make a note of the reference here and contact Sonos customer care.
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