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Audio Drop Outs

  • 18 June 2018
  • 3 replies
  • 116 views

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When playing music or watching tv speaker audio dropping out my diagnostic number is 897193372

3 x play one
Playbar
Sub
Play 3
Play 5
icon

Best answer by Chris 18 June 2018, 22:01

network issue - are you running Sonosnet. If you aren't - with that many speakers you really should be. What happens if you hook one of the speakers to your router via ethernet cable (sonosnet)
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Userlevel 7
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network issue - are you running Sonosnet. If you aren't - with that many speakers you really should be. What happens if you hook one of the speakers to your router via ethernet cable (sonosnet)
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Great thanks Chris all sorted sounds great with no interruptions much appritiated?
Userlevel 7
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If your running Sonosnet now - make sure Sonosnet and your home wifi are 5 channels apart so you dont't have any issues. Sonosnet channel can be set in sonos app more... settings...advanced.