Audio Delay Between Connect and Play 5


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Disappointing not to have delay compensation in Play 5 so I can listen to my expensive stereo system with Connect at the same time as Play 5. Big echo between the two. I didn't see any warnings in the sales information. I feel like this was not disclosed. Can this be fixed with a software update? Or do I need to return one of the components?

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I want to be able to take full advantage of the features of my receiver. In direct or pure mode I can't even adjust bass and treble, so the sound is thin and flat. I'm not going to rewire my entire system just for sonos.

The delay would go in the opposite direction (meaning the sonos speakers, which are in sync, would be delayed in comparison to the connect) . Adding a simple way to adjust the delay and sync them up would fix this problem for everyone and seems to be a common and logical request.
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I also had a delay with my Sonos connect 120 with Yamaha receiver compared to the Sonos Play 3/5 speakers. I solved this to change for the connect from optical output to line (analog) output on Sonos side and using 'Pure direct'  on Yamaha side (no processing at all). But I would prefer to have this solved by Sonos, e.g. by adding an advanced setting for enabling a delay on the Play 1/3/5 speakers.

Yep, yep, and yep. Had the same problem, solved it using the same solution (pure direct and analog), but I would also request that Sonos add a delay feature (either manually, or using their phone apps to calibrate the speakers).
Adding a software delay right before the D to A conversion shouldn't be hard.
I can simply say that I agree with everyone in this thread. It is EXTREMELY FRUSTRATING that Sonos cannot solve this problem! As many people have suggested, the general and logical solution to the problem is to allow the user to add a custom delay to the PLAY:1/3/5 and thereby sync the sound. I could live with the analog connection between CONNECT and Receiver (although the DA converter of my Receiver is FAR superior to the DA converter in the CONNECT!) but playing in Pure Direct on the receiver is unacceptable.
A unique selling point of Sonos is to be able to play in Party Mode. We have always used Party Mode in our five zones but after getting a more modern Receiver (which adds more delay) a couple of years back, we now have to switch off the Living Room zone, which is actually where the party is going on and where you want the music the most!! I have actually gone from recommending Sonos to many of my friends to now advising them to find another solution! That is so crazy!
Does anybody know if any of the other streaming systems (HEOS by Denon, Bluesound, ...) have a solution to this issue? My Receiver is a top-end Denon, so switching to HEOS seems like the right thing to do... Any observations, anyone??
Finally, as I mentioned above, a firmware update allowing a custom delay on the PLAY:1/3/5 seems like the right solution. If Sonos reads this tread, would it be too much to ask to get some kind of input from them? For example, is it technically possible for Sonos to make this solution? Is it something that is prioritized (clearly not, but anyway...)? Any timeline?
PLEASE SONOS, LISTEN TO YOUR CUSTOMERS! (I have had Sonos since 2007!!!!)
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I have 2 AV receivers, a high end Onkyo and an older, mid-level Denon. I bought a Connect for each receiver, no small investment. The Onkyo is in my living room and will not play in sync with my Sonos speakers unless I use the analog connections in direct/pure mode, and the sound is thin and lifeless. The sound on the Onkyo using manual EQ settings is great, but even that causes a delay. The Denon is in my bedroom and will play in sync using manual EQ and Audyssey modes in stereo.

I read up on Heos and it sounds like it has the same issue.

This is my biggest issue with Sonos right now, I really wish they would address it.
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The delay is likely caused by your expensive stereo system. If it is doing any kind of processing (i.e. Dolby Pro Logic or other sound environments), this is probably where the delay is being introduced. If your stereo offers a "Direct" mode, I would try that and see if that removes or significantly reduces the echo. That being said, there is also a feature/idea request for Sonos to add some kind of delay compensation setting. If you want to read through and support or add to this idea, use the link below. https://ask.sonos.com/sonos/topics/need_possibility_of_adding_delay_in_addition_to_the_normal_70ms
I had this problem too. lag between connect plugged in to my yamaha AV receiver and play 5. Even with direct/pure (no processing) audio there was a noticeable lag and delay when the connect was plugged in through optical audio, but when i switched it to RCA red and white connection... the lag was no longer noticeable FYI

However, I still think this is a very important issue for Sonos to address... there should be a option to put in delay to certain selected zones.
I also had a delay with my Sonos connect 120 with Yamaha receiver compared to the Sonos Play 3/5 speakers. I solved this to change for the connect from optical output to line (analog) output on Sonos side and using 'Pure direct'  on Yamaha side (no processing at all). But I would prefer to have this solved by Sonos, e.g. by adding an advanced setting for enabling a delay on the Play 1/3/5 speakers.
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Am in the uk so both of these are impossible to source. This thread seems to be the highest ranked in google for the issue. But this thread
https://en.community.sonos.com/controllers-software-228995/need-possibility-of-adding-delay-in-addition-to-the-normal-70ms-4485889/index7.html
seems to be where you can add your voice to the development request. Purely for selfish reasons I would suggest you all add a plus one here so we have a picture of how many it effects.
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I have this same problem with an Onkyo receiver. Pure or Direct plus analog input works, but then I can't use any of the EQ settings, the subwoofer or surround speakers. And I can'[t get digital sound. An adjustable delay for Connect receivers is a greatly needed feature.
Yet another one with this problem. I have the Sonos connect connected to my Marantz SR7009 and kick-ass sound system but I get a delay (off sync with my Sonos speakers) if I play on antything else than pure direct mode (which isn't good enough for me). Pleeeeeease introduce a lag compensation feature!
Same problem here.
Sonos Connect via optical link to Micromega DAC connected to Unico Secundo high end amp is off sync with my PLAY 1 speaker in my kitchen.
I think most audiophile Sonos users will have this problem. The quality of the Micromega DAC is of a much higher level than Sonos DAC in the Connect. So I can not directly connect the Connect to the Unico Secundo amp.

There need to come a delay function in the Sonos system or a lot of audiophile users will not choose for Sonos.
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I spoke to a Sono's tech today for sometime and discussed this delay. He confirmed there is not resolve to this issue and understands the problem.
We discussed a way to fix this and he suggested, as I did in my other post, to connect a multizone amp to the Yamaha and use that as the music source for the 2 kitchen speakers.
Although this would work, it defeats the convenience factor of the Sonos player, volume control etc.
Found it funny that Sonos will not add a delay feature but instead recommends removing one of their players...doesn't sound good for business! lol

Also, they do have a delay feature for the video/audio issue they have with their playbar since the TV processes the video slower you are able to delay the sound. If they can do that then I would believe it is simple for Sonos to add a delay on their amp's using the room settings.
I had this problem too. lag between connect plugged in to my yamaha AV receiver and play 5. Even with direct/pure (no processing) audio there was a noticeable lag and delay when the connect was plugged in through optical audio, but when i switched it to RCA red and white connection... the lag was no longer noticeable FYI

However, I still think this is a very important issue for Sonos to address... there should be a option to put in delay to certain selected zones.


I just bought a Sonos Connect to finally be able to link my Home Cinema setup to my Sonos network.
I noticed audio delay.
My HC setup is a Yamaha RX-A660 A/V receiver.
I plugged the Sonos Conect to the receiver with an optical cable. (the best isn't it ?)

After 2 hours of struggling and reading with best advices to be uncompressed in advanced settings in Sonos parameters, and switching off all decoders on receiver (Pure, direct ...) no effect at all.
Since all i need was to delay the Sonos play 1 and 5 and no options in the settings, i felt i was screwd until i tried what i just quoted : "JUST USE RCA CABLES"

Now it is just perfect.
Hope this advice will help many !! 😃
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Thank you for your suggestions, they have helped. Now I can group my components and listen without delay. Music fills the house. Truly "world radio" has entered my domain.
The sound coming out of my surround sound system in the living room is not in sync with the sonos speakers i have dotted around the house. This reply was created from a merged topic originally titled When i play my music with Connect it seems to be out of sync with the other Sonos speakers i have around the house..
This reply was created from a merged topic originally titled Adjust Sound Lag?. I have a Play:5 which is connected to my Sonos network via wi-fi - but if i group this with my Connect (which plays through the home cinema also via wi-fi) there is a slight lag. Is there anyway i can adjust either device to deliver perfect timing between them?
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I am having same issue once I used an optical audio cable the delay began. Using analog was unacceptable sound quality and only used front speakers.
I have the latest Yamaha 11.2 channel receiver and always thought Sonos could play through all 11 speakers, which it can, just don't turn on the zone in the kitchen or the audio is out of synch.
I am not an audio guru but I must say this is incredibly remedial on the part of the audio companies.
We spend thousands of dollars on equipment and they can not figure out a solution besides run your receiver in Pure or direct mode, which sounds like crap. I have a big room and want to fill the area with music.
If I use the Musiccast built into the Yamaha the music sounds best but that, as you know, doesn't help me.

Disappointing and I will be discussing with my audio tech about a solution or returning the 2 Sonos players I just purchased as it renders them useless if they can't be played together.
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[quote=Kumar] If you do find any, others here will appreciate details for sure, because this issue comes up over and over.

I was thinking of getting a multizone amp that may cause a similar delay as the Yamaha receiver.
Also, I ran the Ethernet cables in a series between my 3 Sonos players and that helped slightly. Not sure why. Before I had 1 direct to router and the other 2 wireless. Now they are daisy chained.
There are times the delay is slight and others it's clearly obvious.

I will keep this posted if I find a resolve. I am hoping running the other zones through an amp will fix the problem.

Wouldn't it be nice if Sonos had a dial in their settings that could create a delay for a certain zone. Like a volume control to create an artificial processing delay.
Wait, that would be too easy!
SONOS WAKE UP. Purchased Sonos equipment for $1,500 today and I`m very disappointed that there is no delay option using Connect on a high-end stereo and the Sonos speakers in other rooms. How does this post has 11,000 views and this feature is still missing? Is this a moderated community - I would hope for a reply from Sonos, would hate to have to return all the equipment which otherwise is stellar.:@
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It's called "playing nice with others". Receivers have an audio delay function to deal with input sources and display devices that have additional video processing, causing the audio and video to be out of sync. Is that the receiver's problem? No, it's not. But the manufacturers understand that it all has to work together or the HT experience is going to suck, and that "just go buy a different TV/BD/DVD/projector" is not always as easy or practical as it sounds. So, they put in the audio delay feature so that you can make everything work like it should.

Sonos offers the ability to send a line out to a receiver/amplifier. If they are going to do that, then why not go the extra mile? It's not like audio processing delays are a new phenomenon, or that how to solve this is a big mystery.
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I know it's wild to think that someone might want to attach their Sonos CONNECT to an existing A/V receiver. Things like saving money, eliminating redundant components, using less electricity, and possibly wanting a higher quality speaker are all just crazy talk. But people are funny that way.

Yeah, it's "just a feature request". But it's one that is, let's see, 5 years old now. And it's still coming up. So it might actually be a thing their customers care about.

And how hard can this be? Sonos already syncs clocks, and buffers music to play at time t. If you can do that, you can sync to play at time t+n.
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I don't expect Sonos to solve world hunger. All they need is one delay for all the PLAY devices in the entire house/zone. If for some reason each receiver in your house needs a different delay to sync, then make the Sonos PLAY delay long enough so that all the receivers are ahead of the Sonos speakers, and then use each individual receiver's delay function to synchronize to it. Problem solved. If your multi-receiver setup has more than one without a delay function, then this isn't going to work. Sonos can only do so much here.

But they can at least do something. "You gotta help us doc! We've tried nothing and we're all out of ideas!"
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It is a common enough situation that this issue has existed for 5+ years, and it keeps coming up. As simple as it would be to address it, why not do that?
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I am not asking for Sonos to solve all problems everywhere. And you are the one bringing up "gotcha" questions about multiple unsynchronized AVR's, and then getting hostile when I answer them. Why does this upset you so much? (And, once again, if your whole-house audio depends on multiple AVR's each of which has a different DSP delay, then you have a synchronization problem even if you don't have Sonos. This is a strawman argument that is mostly irrelevant.)

A single audio delay gives enough flexibility for people to work with, and requires no "gynmastics" or outboard devices unless you have really complicated setups. And it's obviously not one anecdotal case, or there wouldn't be a thread on the issue going back 5 + years, or other threads on the issue (this one seems to be the oldest).