Audio consistently cutting out when grouping with Playbar

  • 7 December 2017
  • 2 replies
  • 155 views

I am experiencing consistent audio cutting out when sharing my playbar TV audio with other zones throughout my house. Audio plays fine on the Playbar but cuts out on grouped zones regularly. When sharing regularly streamed audio I experience no issues. My diagnostics # is 8185067. If anyone has any ideas I would greatly appreciate it.

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2 replies

I know this is an old thread but I have had the exact same issue. I have spoken to Technical Support many times and tried various different suggestions - none have results in any improvement. This ONLY happens when grouping the audio with the playbar that comes from the digital connection to the TV.
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I have the same problem with a Beam. Did you manage to resolve this?