Apple Music user and have never had issues while using sonos with this service. In the last week however I frequently get messages saying cannot connect to Apple Music song cannot be played etc. Apple Music works fine on my phone and all other devices. I’ve re added my account but it didn’t make a difference. Having a look on here suggests this may be a wireless interference issue, not sure why this has changed, so I have changed my access points to various channels as far away from the sonos channel (11) as I can. Still didn’t work.
My diagnostics code is 7936960.
Am I correct in saying that aboost would have no performance increase over a wired play 5 other than I could place in a more suitable position?
Any help would be much appreciated.
Best answer by Airgetlam
If that doesn't work, I'd recommend that you submit a system diagnostic, and post the number here, for the folks at Sonos to look at.