app wont load

  • 22 November 2020
  • 1 reply

Hi, I bought some Sonos one speakers on Friday. Downloaded the app and set everything up without a problem. Now the app has frozen. I have switched everything on and off to no avail. I have uninstalled the app also. I can play music from Spotify but not via the app. Any ideas welcome. 

1 reply

Userlevel 7
Badge +18

Unplug all speakers from power. Reboot your router. When it has fully restarted, power up the speakers, one at a time. 

If that does sort it, it’s probably worth setting fixed ip addresses for your speakers.