app not working

  • 20 March 2021
  • 1 reply

iOS 14; iPhone 6s; play1


I had S1 controller, had to update to S2, it loaded but when I am asked to accept view terms of use and then accept, just goes round in circles. I have uninstalled both apps and reinstalled but no difference. Turned phone and play1 off and on.Any ideas on how to get it installed?


Best answer by ClausN 20 March 2021, 22:44

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1 reply

Sonos does not force anybody with only a Play:1 (as per your profile) to upgrade from S1 to S2. Play:1 is compatible with both S1 and S2:

Regarding  the Terms of use this might be helpful: