App cant find my speakers but Alexa can

  • 19 November 2021
  • 3 replies
  • 38 views

Suddenly the app can’t find my 3 speakers and yet Alexa can - any suggestions? I’ve already deleted and reinstalled the app with no luck


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3 replies

I rebooted my router and it’s worked!! So happy x Didn’t think of doing that before as I had no other Wi-Fi issues. Thnx for your help x

Userlevel 7

Try unplugging your speakers from power for a couple of minutes and reboot your router and phone.

Userlevel 7
Badge +20

I rebooted my router and it’s worked!! So happy x Didn’t think of doing that before as I had no other Wi-Fi issues. Thnx for your help x

In that case, please read my post: Tips & Tricks - Resolving random issues impacting Sonos devices.. | Sonos Community