Question

Anrdoid tablet wont connect

  • 23 June 2019
  • 3 replies
  • 39 views

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I have a Samsung tablet SM-T520 that I want to use as a Sonos controller but the app wont work. What can I do?

3 replies

Some more details beyond "it doesn't work" would be welcome.

Does the controller app install okay?
Does the controller start and prompt to set up a new system or connect to an existing one?
What then happens?

Which WiFi band (2.4 or 5GHz) is the tablet connected to?
Could you be trying to use a 'guest' WiFi?
Is the Sonos system in WiFi ("wireless") mode or SonosNet ("wired") mode?
What's the make/model of router?
SM-T520 is running Android 4.4.2 which is no longer supported by Sonos.

https://support.sonos.com/s/article/3521?language=en
And non-upgradeable from Samsung presumably. Well that settles that.

A custom ROM might work, or maybe not.

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