Amp doesnt see TV after upgrade

  • 1 January 2022
  • 2 replies

I upgraded my Sonos software from Sonos 1 to Sonos 2 yesterday and now my Sonos Amp which was fine,  doesn't see my Samsung TV.  All settings are correct but the TV is no longer showing in sources and  when I wet up TV it doesn't see it.  

Connected to HDMI ARC and CEC enabled.  I saw the are issues with the beam similarly, and I had issues yesterday on another TV, and although it couldnt see the TV it did suddenly start working   

Any ideas?

2 replies

Userlevel 7

Try unplugging the TV and Amp from power for a couple of minutes and reboot your router and phone.

Thanks.  That didn't work.  

I did a factory reset that did the job.   I suspect however that my christmas tree lights were interfering with the wifi signal too as the tree is right next to the orbi satellite.