New problem. After getting various warnings that Sonos would no longer be supporting music loaded on a local IOS device I spent several weeks setting up playlists on my Amazon account. This seemed to work well. But now I am getting "song not encoded correctly" message for every tune on a playlist I created. However I seem able to play from a random selection of playlists offered by Amazon. What do I do next?
Have to say Sonos your apps letting you down.
added: Ok I see from recent posts this may be a general problem with streaming Amazon. Is this going to resolve itself? If so how soon?
Best answer by Jeff S12 September 2019, 19:32
Thanks for the update. We're currently investigating an issue where purchased music in Amazon playlists gives an error. If you can play other music through Amazon music, you've likely run into this issue. I'll update this thread when this is resolved.
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