I have Amazon unlimited music and my account is linked to my Sonos but when I play music from Amazon it keeps randomly stopping if played via the app or Amazon Alexa (dot) and I get a error saying the connection to amazon music has been lost or the format of the track is incorrect.
I have a 1GB fibre broadband connection so its not my speed
I have already tried all of the below:
1. Remove amazon music and add it again.
2. Reset my Amazon Alexa Dot.
3. Change my router WiFi channels (I work for the Tel Co so I can see which WiFi channels are free).
4. Changed the channel of my Sonos as advise by Sonos support
Can someone please help as this has been going on for weeks.
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