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Amazon Music doesn't recogize all my sonos speakers

  • 29 June 2022
  • 5 replies
  • 176 views
G

I recently decided to try Amazon Music Unlimited over Spotify, but when I try and play music from the amazon app and click the cast button only one of my sonos speakers shows up.  I have 2 One SL a beam and a roam.  In Spotify you can easily choose which speaker to cast to.  Am I missing something.  I have removed my amazon account and then added back to the sonos app and no luck.  It is very frustrating.  I have an android.  I was just unhappy with the sound quality from Spotify so wanted to try Amazon Music.

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Best answer by ratty 29 June 2022, 18:48

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5 replies

SarahN
Userlevel 6
Badge +14

I use Amazon Unlimited and access the music from the Sonos app. I use the search tab which works well. Just opened the actual Amazon music app and all my speakers show up so don’t know why yours don’t - sorry. 

Can you have too many Sonos speakers? 🤔 😆
melvimbe

It’s been a while since I looked at the settings, but my understanding was that the link between Amazon music casting and Sonos was through the  Sonos Alexa skill.  Are you using Alexa?  If so, do you see the Sonos speakers in the Alexa app?  Have you tried removing and readding the Sonos Alexa skill?

Danny
G

I do not use Alexa and have no interest in using Alexa.  Do you have to use Alexa?  Seems like a pretty poor set up by Amazon if that is the case.  I guess I will have to stick with Spotify, which is fine, just wanted to see other options.  

 

melvimbe

I do not use Alexa and have no interest in using Alexa.  Do you have to use Alexa?  Seems like a pretty poor set up by Amazon if that is the case.  I guess I will have to stick with Spotify, which is fine, just wanted to see other options.  

 

 

I don’t know for sure whether Alexa is required, but if it is required, you can create Alexa account and link it to Sonos….but not enable Alexa voice control on any Sonos speaker.

Danny
ratty

https://support.sonos.com/s/article/3248

How do I control Sonos from the Amazon Music app?

You can control Sonos directly from the Amazon Music app by following the steps in Amazon’s article about casting. Note that the Sonos skill must be enabled in your Alexa app, even if you are not using Alexa with Sonos.

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