Album track sequence is incorrect

  • 5 December 2016
  • 3 replies

The track sequence for an album as shown in iTunes is correct, but the tracks are out of order in the Sonos app. There's a troubleshooting topic on fixing this problem with a playlist, but the information is not applicable to an individual album. Any wisdom?

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3 replies

Thanks, Stuart. I'm not quite sure what you mean. The track numbers are displayed correctly (track 1 is really track 1, track 2 is really track 2, etc.), just in the wrong order. If I play the album from iTunes, the tracks play in the correct order from 1 to 11. In Sonos, the order (both display and play) is 5-8-11-1-2-3-4-6-7-9-10.

How would I see how the track numbers are registered?
Userlevel 7
Badge +21
Sonos uses the Track number tag

Check that the track numbers are correctly registered.
To clarify, this is a problem in both the iOS app and the Windows 10 app.