Question

After 7.0 update, I have lost control of surround sound and subwoofer.

  • 9 December 2016
  • 2 replies
  • 192 views

I still can control my speaker bar, but I have no controls over Play 3s or subwoofer, which I had before. Those controls have just disappeared. Iphone app shows that all components are in place. How to get back the controls?

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2 replies

Userlevel 7
Badge +26
Hi bondnickles, are you still having trouble with the system? It sounds like your iPhone might not be fully updated so the first thing to check is to go into About Sonos and make sure everything is running Sonos version 7.0 (players and controllers all).
I think the problem was actually with my Uverse feed, and it has since been resolved, but thanks for the tip.