Bought arc and sub 2 weeks ago. i could have wept at how incredible it sounded. added two one sl's last week as rear surrounds. All was glorious for about 48 hours. while watching a 4k br friday night (longest possible time to talk to a live support rep), arc made a loud static like sound for a second or two. arc and sub disconnected. reconnected arc no problem. sub was a bear. was able to get incredibly faint sound out of sub after hardwiring arc, but nothing like its potential. literally 4 hours on the phone with support today. at least 2 dozen diagnostics. supervisor (who was super nice and genuinely interested in helping me fix things) ultimately told me I'd need to schedule a call with the engineering team (which I found out later was in two days!). kept perusing forum and something clicked to make me disconnect surrounds. the bass is back in a big and beautiful way! but my one sl's are paper weights. any thoughts on what caused the issue and how to configure the two rears??
Best answer by Wheresthebass
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