adding a product

  • 24 May 2020
  • 1 reply

  • Contributor I
  • 0 replies

I brought my Play 1 SL home from work to add to my system. I already have a Play 1. When I plug it in, the solid white light comes on indicating that it is already set up, which it is but with my work wifi. I am not seeing it shown as a device and cannot seem to add it. Help!

1 reply

I wonder if you got one that had previously set up. Go ahead and factory reset only that one device, and then you should be able to add it to your system.