2 Sonos 1's disconnected from my network

  • 12 December 2016
  • 1 reply

I'm trying to figure out why 2 of my Sonos 1's have disconnected from my network and no longer show up in my app. I recently updated my app. Initially it seemed that all 4 of my speakers were working well, but all the sudden, 2 of my speakers disappeared from my network. I tried rebooting and connection from a different device but still have same issue. Both speakers are powered on and in wifi range. What should I do? Do I have to re-add them?

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1 reply

Userlevel 7
Badge +21
You may have some IP address conflicts.

Please switch power off to router, Sonos equipment and ALL devices attached to the network (PC, phones, tablets and so on). Then start router, wait, start Bridge or Boost if you have them then wait then Sonos players then the rest of your devices. Hopefully this will resolve your issue.