Question

1002 error when trying to upload itunes library

  • 3 December 2016
  • 1 reply
  • 137 views

I updated my library no problem when I got my sonos 2 weeks ago. When I was trying to play my library, I was unable to do so. I uninstalled the app on my Mac and tried reinstalling, but now I cant upload my music back to the app giving error message 1002. Any help?

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1 reply

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I updated my library no problem when I got my sonos 2 weeks ago. When I was trying to play my library, I was unable to do so. I uninstalled the app on my Mac and tried reinstalling, but now I cant upload my music back to the app giving error message 1002. Any help?

Hi dgaj11,

I'd like to see a diagnostic report from your system. Please send in a report and reply with the confirmation number.