Talk Sonos Products
What Sonos product is best for you? How do you expand your Sonos system? Have a Sonos tip or trick to share? Show off your setup and your products here.
Is Sonos having issue with their stock or order processing?I have ordered soundbar for delivery today and still hasn’t got picked by the delivery company, customer service hasn’t got a clue when the item will be packaged and shipped. I was expecting a better service for company. Regards,Luke
Hello everyone, so I have a question, we have Sonos amps setup around our house, and we recently got an Orbi mesh system to put throughout our house, and I’m wondering if there’s anyway I can setup the amps to work on the new network while still being able to do it via Ethernet instead of Wi-Fi, it’s currently setup to work via Ethernet but it only works when I’m connected to my main Wi-Fi, I was wondering if there way anyway i would be able to forward them or something, the Sonos amps are plugged into a switch and the switch is plugged into the main router
Again requesting a widget, has been requested before , but I am unable to add my voice as a customer since that thread was closed: I own 10 of your devices. I would only consider adding to the system if the focus was taken off baby monitors and put back on things that improve basic usage of your devices. And easier to access volume control would be a big improvement thanks
Could you please kindly assist please…….again!I bought a Arc and installed it ok, the problem is I cannot get any atmos on it?The tv is Samsung 2017 model, if I look at the audio outputs there is no DD+ only DD and only see DD 5.1 in the Sonos app, is the DD+ format totally different to normal DD and should I be able to select DD+ in the audio settings? Maybe the tv is too old?I am aware that the Arc needs to have a minimum of DD+ for it to play a compressed atmosIf I play a blu ray with atmos soundtrack I still only get DD 5.1, there is no tv setting for passthroughwould a HD Fury Arcana resolve this?Also if I stream Amazon music ( not unlimited) via airplay should I see cd format 16bit 44khz in the app as I don’t😥Thank you 👍Martin
Hi. I must have changed a setting from within the Sonos app as when I play music from Amazon I no longer get an indication of whether I am playing a HD, Ultra HD or Dolby Atmos track which is annoying to say the least! At the time of me taking my screenshot (below), I was actually playing music but the Living Room section still shows a reference to the TV. Any help would be most appreciated 🙏
Hello Community. I need some help with what is hopefully a basic situation, but has confounded me for the past few weeks despite multiple searches and deep contemplation. I’m seeking know-how for the best way to connect an Apple TV 4K, a Samsung Frame TV 2022, a Sonos Amp wired to two in-ceiling speakers, and wirelessly connected to a Sonos Sub. Currently the Apple TV is connected to the Samsung One Connect Box via HDMI. Do I now need to connect the One Connect Box to the Sonos Amp? And if so, with what type of cable? I purchased a Sonos Optical Audio to HDMI adapter - is that what I use to connect the Box to the Amp, and then tune some settings in the Apple TV and/or the Frame TV? Thank you in advance for the help with this fun project!
Whats going on with the Horrible customer service ??I placed an order the other day for the Ray Speaker and it got delivered to the wrong address.I have called in 6 times to get this fixed and have received the run around. I even sent an email to the CEO and still no response. I just called in today at 9:30 PST and the Sales Department is Closed !!! What has Happened to SONOS and their Wonderful Tech and Sales Support.This is Ridiculous. I cant even begin to tell you how “Frustrating” this is !!!!
I am building a new home. I am not looking for a high end theater set up. Attached is my floor plan. I plan to use a soundbar, sub-woofer, and 2 ceiling speakers for TV viewing. Note TV is in the corner. I would use two ceiling speakers which are in marked in red with an amp. It is my understanding the ceiling speakers should be behind the seating area. Does that seem accurate? My second option would be to add two more speakers (blue) and play only music through the whole room with 4 speakers. The room measures 26’8” x 20’6”. Can I have the blue speakers off for the TV and all 4 on for music. Can I accomplish this with one amp? Thanks.
Hi. I currently have 2 Sono’s Amps hooked up, with them configured as such: 1 Amp - Connected to Kitchen Speakers2 Amp - Connected to Master Bedroom & Backyard Speakers I was wondering if there was a way I could individually control the music played on each speakers for 2nd Amp. So basically, wondering if I could play music in my backyard speakers without it coming out in my bedroom, obviously without needing to buy another. I’m guessing this is not possible, but figured it was worth a shot.
This is just feedback to Sonos.I don’t really like having to reset my router every time the Sonos app can’t find my Sonos system, whcih is becoming more frequent. Everything in my house is connected to the router, so resetting it is not ideal. I am sure there is a technical reason for needing to do this, but your users don’t care about that. All they see is that it is becoming increasing onerous to own and operate a fairly expensive sound system. From a marketing standpoint this might be a problem for you.I’ve had a Sonos system for 12 years. For the first time I am beginning to think that it isn’t really worth it.
Please add an optional compact view for the music services page. The page listing tracks from a service wastes so much space. The excessive padding is good for touch, but you can only see a small number of tracks before scrolling. Consider a very dense list as an optional view. Scrolling around looking for a track is not a good experience.
I currently have one play5 in my living room for listening to music. I would like more room filling music, so I would like to get a pair of in-ceiling sonance speakers with an amp.I enjoy the play5 and would like to keep it in the same room with the sonance. Would that work well?if I could add another play5, I would, but do not have the space. Also thought about the ikea symphonix picture frames, but my wife thinks they are ugly. 😂I really just want more even sound through the living space which is open to the kitchen, foyer and dining room too. I don’t necessarily want full sound in the adjacent rooms, just be able to hear it as background.There is a TV in the living room, but it’s not really the TV used for watching movies, gaming, ect. We already have a gameroom TV with a full surround arc setup with sub that is fantastic. Don’t need another one.Any thoughts or alternatives welcome.
So I got a second Roam to enjoy the stereo greatness. Both are online and connected, paired in stereo. Only 1 speaker will play music at a time. If I turn off the speaker that works the other one suddenly works again. When they are both on the working speaker is playing in stereo but the other is silent. I have reset the speakers twice now, reset the router a few times, Uninstaller and reinstalled the app. I am wits end and completely bummed put with all of this. I worked for a bit and was amazing.... now not so much
I have a Tivo bolt, and LG TV, and the Sonos arc. In my old setup, I ran the HDMI cord from the bolt to the HDMI port 1 and then use an audio cord to run from the TV to my sound bar. How do you set it up with the arc? If I run the arc to HDMI port 2, it won't play the sound coming out of the tivo port. There doesn't appear to be a place for one of the optical audio cords…Thanks!
Let's talk business
Sonos is looking for engaged business owners and installers in the EU and the USA to influence Sonos’ product development.Take the survey
Take the survey and you could join the Sonos Professional Sounding Board, an exclusive online research community.
Members have the opportunity to participate in discussions, surveys, focus groups and more. You’ll be rewarded for your time and efforts with points that can be exchanged for rewards, plus you’ll have the chance to win Sonos product and swag!
Login to the community
Log in or register to reply
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.