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Same problem as in [url=https://ask.sonos.com/sonos/topics/my-preferences-tab-only-shows-date-and-time-i-dont-have-any-other-preferences-options-including-general-where-are-general]https://ask.sonos.com/sonos/topics/my-preferences-tab-only-shows-date-and-time-i-dont-have-any-other...[/url] I sent my diagnostics (confirmation no. 4738102 Thank you!
Ever since upgrading to the new controller, my iMac no longer stays awake while using my Sonos. I have my music library stored on my iMac and have it set to sleep after only a few minutes. In all previous versions on the controller, as long as I had music playing in Sonos, my iMac would stay awake so the the connection could stay alive and the music would keep playing song after song until i paused it or the end of the queue was reached, at which point the iMac would sleep after a few minutes of inactivity per the energy saver settings. However, since upgrading to the newest controller (5.4), this is no longer the case. It now sleeps even if music is playing if i am not also using the iMac for computing. As a result, Sonos loses the connection to my music library and is unable to play the next track in my queue. Is there a fix for this issue? I know I can set my energy settings so my iMac never sleeps, thus fixing the connection loss issue. However, I do not want to do this because I
I used to be able to access my music (all in iTunes) with my Sonos controller; however, it has abruptly stopped working. When I try to add the folder to my Music Library, I get the error message: "Unable to add the shared folder "\\AMY-PC\Music" to your Music Library (1002)." I've seen that this is a common error and believe I have followed the steps otherwise laid out (e.g., Kaspersky firewall access). I'm still receiving the error. Any ideas?
Yep - I'm a newbie here :) and after seeing a showcase (friend of mine) I'm quite impressed about the sound and the simplicity of Sonos system. Problem is a year ago I bought myselve some Bose speakers (6 double) secondhanded from another friend and my goal was - when I had some free time - to hang these speakers in all corners to have some better surround sound. Now after comparing the 2 systems (Bose/Sonos) I prefer to take the Sonos system but here my simple question: Should I use these Bose speakers additionally with sonos speakers or not? If I replace these speakers with the sonos ones (1play or 3play) then I have problems with the powercords in each corner... so thats is why I prefer to use these boxes (who doesn't need power cords). If the answer is "Yes, use them" then my next question is: what do I need to connect these speakers to sonos? (I only have a Yamaha - RX v667 receiver, decoder/TV) Tx in advance! Raey
I just purchased the Sonos playbar along with a Samsung UHD TV Series 7. It has an RF remote RMCTPJ1AP1. I cant get it to pair with the playbar. It doesn't recognize it when I press the volume buttton during set up. But for some reason it recognizes the Channel up button which won't pair it correctly. please advise
My girlfriend and I have separate Spotify premium accounts. Both are registered in Sonos. But while I'm home trying to listen music selecting my account she's using Spotify in a laptop at her job and there's an error message saying we can not use Spotify at the same time. But as I said, she's in her account and I'm in mine. Please help. Diagnosis: 4703078
I already own a Playbar and recently purchased a Play 1. One thing I find invaluable is being able to control the Playbar using the TV remote, even if playing music. It is very intuitive and easy to use. What I've noticed however is that now when grouped with the play 1 the TV remote volume control only manages the Playbar vs. the whole group volume. Is there a way to add an option to have the TV remote control either only the Playbar or the [b]whole group[/b] volume once grouped? Would help to extend the handy and intuitive control the bring the volume up and down across the rooms.
For those who would like to stream directly from their native streaming service (Apple music, spotify) iOS app to Sonos, check out Airsonos (just google and you will find instructions how to install this free software on your computer). This will allow you to use the superior native apps discovery and playlist functionality and effectively bypass the feature lacking sonos app interface. One day I would love to see this functionality be integrated into the sonos speaker software... Works like a treat, but note that you must have your computer running in the background so the airsonos software can perform the bridging between your iPad and the sonos speakers (via AirPlay iPad functionality)
Me and a friend are interested in play 1 devices. We were blown away in a demo today in store but if we go camping for example where there is no wifi router, could the Sonos be configured to connect to a iPhone Hot spot and play music (assuming there is power) ? Is this possible somehow either playing music from an iPhone or iPad over a hotspot on the device straight to the Sonos without a router ?
Yesterday I noticed that some songs I'm sure I've played before on my Sonos have become greyed out and protected. These are all recent iTunes purchases, so shouldn't be affected by the pre-2009 DRM issue. Bizarrely, one album is half protected, half not. Is it a coincidence that I installed iOS8.4 yesterday and signed up to Apple Music free trial? Any suggestions (other than paying Apple more by signing up to iMatch?).
Firstly - Awesome products (hardware and software) world leading and world beating, there is no other option for ease of use, reliability, flexibility and sound quality in my opinion. Main point - I'm sure the development team are in deep at the moment with Apple and I'm aware that an integrated solution will be available in Q4-2015. My idea or question is can it be integrated directly to AppleMusic App (Music on iPhone, iPad) so you don't need to launch the Sonos App. Why do I ask? Well I fear that the personalisation and sheer richness of the AppleMusic service will be lost if it is integrated in a similar way to spotify on the Sonos App (menu driven etc.) Also if I'm moving between car or walk into house the ability to seamlessly stream music to sonos to continue my listening experience would be, well 'magic'. So if anyone has any influence over the development cycle and roadmap and this could be flagged as a potential it would be much appreciated.
SonoS Play:1 Pair not playing syncronous rather drifts into more and more echoing (Paired as stereo pair)
My new set of Play:1's cannot stay syncronized .... (Paired as stereo pair) First of all I posted a comment here at this thread yesterday: [url=https://ask.sonos.com/sonos/topics/speakers-not-synced-in-stereo]https://ask.sonos.com/sonos/topics/speakers-not-synced-in-stereo[/url] Secondly: I tried changing the wifi channel (1, 6, and 11), factory reset and rebooting them individually. Nothing works. The Play:1's keep drifting into echoing after about 120 seconds of stereo paired playing. Is there anything I can do apart from all the above that was tried out to get my set of Play:1's to play in proper stereo without echoing i.e. playing syncronized? I would really appreciate a support response to this.
I've seen this question a few times, but cannot find a solution and would like my system checked out. I have a Connect, SUB, and three PLAY:5's. The system is set up to have 3 groups, and I run them connected to one another 90% of the time. I have no issues with the services or other inputs, however, my TV and streaming inputs are a hit-or-miss thing. When I last moved, I upgraded my internet signal and speed to be at 100mbps and I have connected the CONNECT with ethernet directly to the modem/router, so that shouldn't be an issue. I have line in coming from either the TV or from the cable box. In both cases, every once in a while, I get a garbled/cutting out of the sound. It recovers, but it is extremely annoying. I have to keep it on Automatic to have a decent watching experience, as if i change compression, the lip sync is terrible. I sent some diagnostics to the support team and have usage data on, so im hoping you can see that information and make an assessment.
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