Talk Sonos Products

What Sonos product is best for you? How do you expand your Sonos system? Have a Sonos tip or trick to share? Show off your setup and your products here.

20458 Topics

D
davewwolfContributor I
asked in Controllers and Music services

Wiindows controller says I am connected, but does not connect

my Windows 10 controller say “cannot connect to your  system” then I click on from the pull down menu to “connect to an existing system”  after about 2 minutes of circling, it says that “I am now connected to your system”  with a check mark.  When I click on “done”, it just goes back to the “cannot connect to you system page”  without showing the main screen. My system works fine from my android devices.  

1
G
1 year ago
N
NirudhaContributor I
posted in Controllers and Music services

Suggestion: Warn of line in clipping on the app

It might be nice to have a warning if the line in input clips on the app. Maybe not the most common use case but if you switch input sources it will help pick the right line in level.

1
K
1 year ago
B
BadgercopEnthusiast I
asked in Home theater

Amazon Video on LG C8 - No 5.1

Not sure if this is the best place to ask, but I added a couple of Sonos Ones (Gen 1 and SL) to my Beam (Gen 1) today for surround sound with my LG C8 OLED. The Beam is connected via Arc. Built in TV’s apps only. It’s working great for most things, some movies on Netflix sounded fantastic. Tried some demos on YouTube that were good to. But it doesn’t work with Amazon Video, even though the videos I tried all state they are 5.1 in the info and Sonos app report it as being 5.1. Nothing at all from the rear L/R Ones, just the Beam.  Any known issues with Amazon video or this TV? Anything I can try? Am I missing something?

1
G
1 year ago
T
TJAYContributor I
asked in Home theater

Can a Sonos AMP connected to TV via HDMI ARC Wirelessly Stream Audio to Sonos Arc?

I have some limitations on how I can run cables to my TV. I can connect a Sonos AMP, but not a Sonos ARC due to space limitations. Is it possible to connect a Sonos AMP to a TV via HDMI ARC, and then stream TV audio from the Sonos AMP to the Sonos ARC?

1
G
1 year ago
P
PaninoContributor I
asked in Controllers and Music services

Why is the Start Radio function not available when selecting a song from an own AM Playlist

Hi all, basically what the title says,If I look for a song using the main search function and select it either on the Artist or the Title tab, if I select More, there is the option to create a “Station”, which would play the song and similar ones but in a very limited fashion (no scrubbing, no going back to the previous song, not being able to see the playlist)However, if I search for a playlist of my own created in Apple Music, and pick a song from inside there, when I select More, there is no such option, I wonder why that is, what makes it differentThanks! 

1
controlav
1 year ago
E
EfremContributor I
asked in Controllers and Music services

Beam mic button disable

Please can you feature a  ‘disable the mic button’ on the Beam. It’s so annoying, I have 3 of these and the cleaner constantly turns the mics off.  

1
jgatie
1 year ago
D
DocspiffyContributor I
asked in Controllers and Music services

Hard Rock Gap in the Curating?

I’m paying the money for the Sonos Radio HD and I’m very happy with many of the channels.  I’m surprised that there is a gap in the Metal/Hard Rock category.  There are several metal stations based on year groups, but where is the Hard Rock?  New Lords of Metal plays a lot of great new metal but no hard rock?  So, where is the new hard rock?  It’s not even in the Rock category either?  I hope the curating will improve as more subscribers join.  For example, the Blues Masters is great, but the music is on a loop playing the same selection of songs over and over.  Thanks!

1
James L.
1 year ago
R
RachGil87Contributor I
asked in Speakers

Factory reset ONLY ONE sonos SL, will it reset my whole system?

Hi everyone,I’m trying to add a product to my current system that already has 1x SONOS SL in it. My second SONOS SL product wasn’t found when searching. Unplugged and tried everything, apart from factory reset. If I factory reset the second SONOS SL, will it reboot the system (including the first SONOS SL)? scared to try!

1
Mr. T
1 year ago
LGB65
LGB65Avid Contributor I
posted in Home theater

Tiene SONOS previsto lanzar altavoces envolventes con sonido Dolby Atmos..?

Tiene previsto SONOS durante este año 2022 el lanzamiento de altavoces traseros envolventes con altavoces superiores para Dolby Atmos..?

1
Ken_Griffiths
1 year ago
A
amyjoygardenContributor I
posted in What to get

Sonos Amp + Russound SDB-6.1 speaker selector?

We plan to purchase Sonos Amp, if it will do what we need...  Our house came with a Russound SDB-6.1 speaker selector, wired to 6 in-ceiling single-speakers indoors and outside.  I have no idea brand, type, or specs of the speakers.We want to get rid of a stack of outdated equipment and get a simple solution to stream music and audio content from laptops, ipad, and/or phones.  Can we use a Sonos Amp attached to one of the 2 input ports?  We understand that we will still need to manually use the speaker selector to turn the 6 speakers on/off, and to adjust relative volume of one speaker to another.  That said, could we adjust the Sonos volume output remotely, and wouldn’t that translate (in layman’s terms) to “more or less sound going from Sonos into Russound, equals more or less sound going into every speaker”? Thanks for helping an audio-amateur!

1
Ken_Griffiths
3 months ago
J
JonDaviesContributor I
posted in Components and Architectural

connecting Sonos amp to legacy ceiling speakers (russound)

Hi therei’ve moved into a new house which had Russound multi room previously which fed various zones from a central multi room player under the lounge TVthe ceiling speakers and speaker cables are still in place in the various rooms but the speaker connectors are unfamiliar to me with a four wire configuration (red,white,green and black)can I connect my Sonos amp(s) to these speakers to resurrect the zones, if so how should the cables be matched to the amp?thanks  

1
O
1 year ago
N
NextContributor I
posted in Home theater

ARC, eARC, and FUBO

Just posting this for those who may experience a similar problem.I replaced my Sonos Beam with a Sonos Arc.My typical TV viewing is FUBO, Netflix, Prime, and YouTube.  We mostly watch FUBO during the day for news and sports and the other services for movies and series at night.The Beam was connected to a Samsung QN90A HDMI eARC port.  The Beam worked fine.When I connected the Sonos Arc to the same port, FUBO audio was cutting out for 5-10 seconds every minute or so.  Netflix and the rest were fine.I spent two hours on the phone with Sonos with 3 different techs and got nowhere.  They tried, but in the end, did not fix the issue.  One solution they had me do was to connect the Sonos ARC via an Ethernet cable to my router. I complied but as I thought about, it made no sense.I finally solved the issue by changing the setting on the TV so that the HDMI ARC port was set to regular ARC and not eARC. If I watch anything but FUBO, I switch it back to eARC to get the full sound.I contacted FUBO

1
James L.
1 year ago
B
BroganbContributor I
asked in Speakers

can i use spotify on both speakers

I have two Sonos Roam speakers for my office and it's always just one speaker that will randomly stop the music and start back up a random amount of time later. I would have them either studio paired or just playing the same station on both speakers within like 15 feet of each other. Does anyone know why this would happen? 

1
G
1 year ago
S
smudgersarcContributor I
posted in What to get

30% Upgrade not applying in basket

I have a Connect:Amp that shows a 30% discount available through the Upgrade program. I want to use this offer to purchase an Arc (£899-£629). However, upon adding this to my basket- where it appears to cost the discounted price of  £629- a discount of only roughly 15% is applied to my basket. It is the only product in my basket and I see no reason as to why only a 15% discount is applied when it says i’m eligible for a 30% discount. Any suggestions as to why this isn’t available?

1
Mr. T
1 year ago
P
PeteoAvid Contributor I
asked in Controllers and Music services

sonos app only searching apple music: my library

When doing a search for a song, album or artist the sonos app only searches Apple Music: My library and will not search the rest of the Apple Music catalog

1
G
1 year ago
N
Nmillen7Contributor I
posted in What to get

Sonos 1 app

Sonos 1 app. Shows screen insisting I use the new Sonos 2 app. However my older speakers can only he used on the Sonos 1 app as they are " incompatible" with the Sonos 2. However it will not allow me enter the Sonos 1 app. Just shows a black screen with text telling meto use the Sonos 2. Is there a way around this screen I was using my speakers yesterday with out issue. 

1
Ken_Griffiths
1 year ago
M
mlestanContributor I
posted in What to get

Never Got Return Shipping Label

I received a Sonos Roam for the holidays. Upon setting up, the device was malfunctioning. I contacted support who guided me through the exchange process. i received the email stating I would get another email from a logistics partner giving me the return shipping label to get the product back to Sonos for exchange. It took contacting Sonos support 5 times to actually get the shipping label. When I finally received my replacement Roam, the new one that they sent was also defective. Doing a little research, it seems that the Sonos Roam is NOT a reliable product as many many people have had to return it for the same reason. I first contacted Sonos support to exchange the defective Roam on 1/7/22. Since then, I have been told FIVE different times by s support agent through chat that my return shipping label would be to me by the end of the day. All FIVE times, the label did not arrive. Currently, in another tab, I am waiting in line to, once again, complain that I do not have a shipping la

1
M
1 year ago
I
IgnazioContributor II
posted in Home theater

Position Sub Gen. 3

Hello everyone and well found, I hope you are all well ... given the period …Greetings from Rome and Italy :-)I have a home theater system consisting of Arc and One SL. Now I would like to add Sub Gen. 3I have a question, certainly trivial for you ...Regarding the Sub Gen 3, what is the ideal location for its installation. Is it better "front" (but on the side of the TV), or can you put "side"? Or "oblique"?I know that with the Trueplay setup then it fits the room acoustics, but I would like what the guideline or recommended is.I made some screenshots on the fly numbered from 1 to 4 (forgive the banality, but you should guess the purpose anyway ...), in order to facilitate the discussion to understand what you are referring to Again, I know that the configuration via the App helps, but I would like to know on a technical level what is the ideal position that this Sub should more or less respect in your opinion of Sonos.Thanks a lot for the support! Hello everybody. 

1
buzz
1 year ago
K
Kcusick81Contributor I
asked in Components and Architectural

Can Sonos Port be used as a DAC for a CD Transport?

What's up folks?I have an existing Sonos system throughout my home. A couple Play:5s and few Sonos Ones throughout. About a year ago I decided to build a vintage HiFi system. I want to integrate the two systems, so I'm considering picking up a Port. Anyway, long story short, all the line level inputs on my preamp are currently being used. I want to upgrade my cd player and I'm considering a dedicated transport only player (no on board DAC). My question is, since I only have one AUX input, can I connect the Port to my AUX input on my preamp then connect a transport only CD player to the Port. Effectively killing two birds with one stone. Adding streaming to my HiFi system while simultaneously using the port as a DAC for the CD transport? Will this work?Any help would be greatly appreciated! Thanks for your time,Kyle

1
jgatie
1 year ago
R
Richardson89Contributor I
posted in What to get

£2500 budget living room set up…

I’m looking for a new set up in my living room. It’s quite large at around 7.5m x 4.5m  I already own the following;x2 gen 1 subsx1 playbar x2 play 3s x2 ones x1 play 5 the playbar and sub will be moved into the master bedroom now, the x1 ones will go into the kitchen.For the new living room I was thinking… The play 3s  mounting up each corner of the living room as surrounds and buying a new gen3 sub and having two subs in the living room. (I’ve read you can link a gen 1 and gen 3 sub together) buying a Sonos arc as my new playbar and then buying a new Sonos 5 and having both the play 5s in the living room to for music listening  (I’ve read you can link and gen 2 and gen 3 play 5 also) would people approve of this set up for a living room of this size …     

1
G
1 year ago
S
Sark79Contributor I
asked in What to get

Pro-ject T1

HiConsidering getting turntables.  Can i connect to pro-ject t1 2 sonos five (stereo) or do you need a sonos amp or port?

1
K
1 year ago
M
Misk013Contributor I
posted in What to get

Entertainment Setup Advice

HelloI am an owner of the old gen Play 3 and Play 5 speakers and thinking about upgrading to a home entertainment system with surround sound in my new home.Wondering what the best configuration would be for a relatively small room? Livingroom is basic rectangle shape with patio doors, dimension 5.7x3.7m approx.In the process of getting a media unit built above a fireplace so TV and sound bar would be mounted (similar to attached picture - note this is not my livingroom!). Have space for a 60-65” TV.Would my room be big enough for the complete Arc, sub woofer and 2x Sonos 1s? Or is this overkill?Also - would the Arc sound quality be compromised by mounting it as shown in the pic? Sounds like positioning is a key factor in sound quality.Apologies for the basic questions - relatively new to TV sound systems and want to optimize it as best I can  

1
G
1 year ago
C
ChurnguyContributor I
posted in Controllers and Music services

sonos app sucks so bad

Well as a new user my experience of Sonos is spending time on this forum whenever I want to listen to a new podcast/ music service... And more often than not we end up listening on my mobile device and the Sonos move stays silent. What a waste of money and time... I just don't get the hype with Sonos. To me it's just another plateforme strategy to lock up customer.We bought you're ***** device at a hefty price, just let people free of using whatever app they want.Sonos feels líke such a con company.I will never buy it again or recommand it. Moderator Note:Offensive language removed

1
G
1 year ago
R
RoenroContributor I
asked in Speakers

Bluetooth roam samsung tv hiccups

Hi. I have paired my Samsung tv with sobos roam and when I play any video, the roam makes “hiccups”. I have tried to remove any physical interference and even place the roam 1 inc in front of the tv but it does not resolve the problem. Any ideas ?

1
UKMedia
1 year ago
C
cbridContributor I
asked in Controllers and Music services

is there a Sonos link that allows connection to internet websites?

I love to listen to KSHE 95 Real Rock Radio out of St. Louis. I can get the station through the Tune In music service on Sonos. The problem is that KSHE 95 has an awesome 24 hour show called KSHE Klassics that is only available through their website at KSHE.com. I’d love to play this programming on my home Sonos system but can’t find a way to access it. Does Sonos have a music service link that allows you to access different sites on the web?

1
jgatie
1 year ago
Terms & ConditionsCookie settings