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Talk Sonos Products

What Sonos product is best for you? How do you expand your Sonos system? Have a Sonos tip or trick to share? Show off your setup and your products here.

22211 Topics
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crkline2Contributor I
asked in Controllers and Music services
Cannot update to version 8.0 of the App on my IPhone.

I currently have version 7.4 of the Sonos app on my Iphone 7 Plus. I want to update to version 8.0 of the Sonos Controller app. In the app, I click "Update Now" and it takes me to a screen saying "Sonos App Needs Updating." I press "Update," and I go to the Apple App store to the Sonos Controller app page. There is no opportunity to update. Instead the only button is "Open." I click "Open" and it takes me back to the Sonos app, which I already have on my Iphone. A circle. Suggestions on how step off the carousel and update my app to version 8.0? Thanks.

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S
6 years ago
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John_110Contributor I
asked in Home theater
Playing my iTunes Library

Hi there Just installed a Bridge, Playbar and Play5. Having problems though accessing fully my iTunes on my iMac. Also neither my iPad nor iPhone5 can access all of my iTunes library and play music on the Playbar. Message states it cannot access iTunes on my iMac Please can you help?

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C
6 years ago
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Kumar
asked in Components and Architectural
Automatic switching to Line In isn't working?

The Line In on one of my Connect Amps, to which a Dot is wired, is set to Autoplay. With grouped speakers also checked. It works fine except when switching back to the Dot after music play via the app. Not only will the wired to Line In Dot not override music playing when given a voice command, music play does not start via the Dot even after the earlier music play is stopped using the app. And even after the queue is cleared via the app. When I pulled out the audio wire from the Dot, music was playing, heard via its speaker in response to the command it had received; plugged the wire back, but no music play. It took pressing the start/stop button on the Connect Amp and three flashes of the green light before music from the wired Dot started. There is no trouble in the reverse direction, in starting music from the app after the Dot is commanded to stop. Is this normal? Should the Line In set to Autoplay not respond to a signal as soon as it gets it? PS: The Dot signal levels also s

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K
6 years ago
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ChordSpenceContributor III
asked in Controllers and Music services
Group volume always has to be at 50%

I have a group on Sonos at work that has 3 rooms set on it, no matter what I do the average volume of all 3 of the rooms has to be at 50%. I can't do anything to change it. All are Sonos Connects. So there are times when I have to have one room that's super loud just so I can have the other rooms somewhat quiet. I;ve searched the internet, forums, whatever you can think of and I haven't found any solutions to this issue. It does it whether I'm using an iPhone, Android, or the Windows Controller. All the rooms we have are set to Variable. And yes, it shows individual volume sliders, but the group volume has to average to be 50%, so if I change one very low, the other 2 rooms will get louder so the group stays at 50% I have submitted diagnostics and the number is 8170900.

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Ryan S
6 years ago
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DrewHackettContributor I
asked in Home theater
Playbar not playing sound from TV

I ran the update last night and woke up this morning and my Playbar and two Play:1s won’t give any sound from the TV. Music still plays from Apple Music but nothing when I select TV. Any ideas on how to fix this?

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D
6 years ago
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MadriviContributor I
asked in What to get
Advice to buy Play:5 with turntable

Hello, i'm going to buy a pair of Play:5 to set an Stereo system, my doubt is, if i want to buy a turntable, it needs preamp? Or can i connect an Pro-Ject Debut Carbon DC directly to one of the Play:5? Thank you, i have been reading about the sonos amp etc, but as i have read in the forum about the Play:5, and i doubt about it capability to coneect the turntable directly without preamp. sorry for my English, not my native language :_)

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Andy B
6 years ago
jack_c85
jack_c85Avid Contributor I
posted in Controllers and Music services
The ability to 'Favourite' artists, albums, playlists and tracks on TIDAL from Sonos

TIDAL on Sonos is great (excluding a slight issue I am having at the moment but the fab support team are working hard to resolve it for me) but what is missing is the ability to 'Favourite' TIDAL playlist, artists, albums and tracks directly from the Sonos App. For example, if I hear a track I like by a new artists and want to favourite that artists so they appear in the 'My Artist' section of TIDAL on Sonos I have to leave the Sonos App, open TIDAL, search the artist and then favourite them... a long winded way you'll all agree.

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leidner
6 years ago
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basvvContributor I
asked in Speakers
2.1 home

In my office-room I have 2 play: 1 loudspeakers and 1 play: 5 available. Which configuration do you recommend and are possible?

3
Edward R
6 years ago
Dirk_7
Dirk_7Trending Lyricist I
posted in Speakers
Transfer playback to another room via speaker controls

I only recently figured out that if you have music playing in Room 1 and go into Room 2 you can group the two rooms (and start playback in Room 2 also) by pressing and holding the Play/Pause button on the speaker(s) in Room 2. Great feature, but what would be more useful is the ability to MOVE (not extend) playback to Room 2. So maybe press/hold Play/Pause AND Minus to move playback, vs Play/Pause and Plus to extend. I know you can do it via the app, but that means getting my phone out, etc. Just a suggestion for a future enhancement. (This is all on Play 1/3/5 - not the new Sonos one as I don't have one of them.)

10
S
6 years ago
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georginarookeContributor I
asked in Components and Architectural
Using my Anthony Gallo sub with CONNECT:AMP

Hi, just got my Amp up and running and it's working but no sound from my sub. Any ideas what I may have done wrong? Needless to say the sub is plugged in, switched on and hooked up to the subwoofer port on the Amp. Thanks!

3
G
6 years ago
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sarah.s.Contributor I
asked in Speakers
Play 5 for surround sound?

I have a play 5 already and wondered, if i purchased two Sonos Ones, could i use that set up for surround sound? I am new to all this pairing and grouping and dont know how the surround sound set up works. Also, how easy is it to move the sonos ones around i.e. sometimes they'd be used as surround sound and sometimes theyd be grouped or set up in different rooms each playing individual music. I'm after flexibility really without having to pay a fortune! Thanks for any help.

3
S
6 years ago
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JB359Contributor I
posted in Home theater
How do I connect my playbase with my LG OLED 65" TV's Magic Remote?

The instructions provided by Sonos don't match up with current magic remote. The symbol provided after choose "home" does not show up. There is no choice to choose manufacturer. If I choose Optical connection only (vs. sync with TV speakers) the remote will not work.

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Keith N
6 years ago
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greenebaContributor I
asked in Speakers
no power to Play 1

No light (No light) on play 1 after drop of a couple of feet to carpeted floor..

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Airgetlam
6 years ago
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CliveJamesBakerContributor I
asked in What to get
I dont want Alexa

I want to buy a One/Play1 but I [u]DON'T[/u] want Alexa built in, call me old fashioned but I am uncomfortable with the concept of a microphone constantly listening to every word said in a room. Which one do I need or are they only now available with Alexa built in/?

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Ryan S
6 years ago
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Nerysm17Contributor I
asked in What to get
Can playbase connect to stereo?

Hi, Am about to buy a sonos system with 3 components throughout the house. I’d like for the system to improve the tv sound, and be able to connect by cable to our existing stereo. I’m hoping that doesn’t require buying both a Playbase and a Connect? My question is- can a playbase be used interchangeably to play sound off the TV and a stereo, when the cable is moved between the devices? I know moving the cable back and forth would be a bit inconvenient, but the stereo use would be infrequent (to be able to play CDs without having to go though uploading them as don’t currently have computer). Both the tv and stereo have the same input jack (on stereo it says ‘Digital Optical’ and on the TV ‘Digital Audio’ but I understand they are the same as TV manual says the TV does Digital Optical, and they look the same). So I’m hoping the system could be- 1 Playbase and 2 Play1s Or does it sound like I’d need- 1 Playbase, 1 Connect and 1 Play1? Many thanks, Nerys

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Airgetlam
6 years ago
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Digital_18Contributor I
asked in What to get
Adding Sonos to a bathroom

I am looking to add a Sonos speaker to a master bathroom being redone, can either the 3 or 5 be used in a bathroom? Is there another option I should consider? Thanks.

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T
6 years ago
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JMC123Contributor I
posted in Controllers and Music services
Sonos app won't turn off - Android

How can I turn off the Sonos app? This used to not be a problem so it must be this latest release. There's no simple way to turn off the app so I'm stuck doing a forced shutdown, but then within minutes it turns itself back on and uses battery on my phone. WHY!?!? Who at Sonos thinks this is a good idea????? Make easy for me to turn off the app - completely turn it off - or I will uninstall and move on to a new vendor. The Sonos app is nothing more than spam on my phone right now. FRUSTRATING!!!

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MrKeith
6 years ago
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Mike_225Contributor III
asked in Speakers
Playback keeps stopping

After a recent software updates (why are there so many?), playback through my speakers keeps randomly stopping. I've been using my system for years with little issue. Nothing else (ISP, position/location of router, etc) has changed. I'm running the 8.2.2 Controller from a MacBook Pro (OS 10.10.5 Yosemite), but it also happens when running the Controller (recently updated to 8.2.2 as well) from my Android phone (v 6.0). My guess is the same will happen if I use the Controller from my wife PC.

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jgatie
6 years ago
jjayf
jjayfProminent Collaborator I
posted in What to get
I hope I made the right decision.

I ordered a multiroom Sonos setup including a connect to get the whole home music experience. I spent a lot of money, and I spent it on Sonos because by all accounts it’s supposed to be the best wireless multiroom solution. All I see on this forum is page after page of dropping speakers, connection issues, play lists that won’t play, rooms that disappear randomly, and music services that won’t music. My system arrived today and I will pick it up tomorrow. Dear lord I sure hope I didn’t make a huge expensive mistake. I want this to be an easy seemless experience, but I’m more than a bit worried now. My technology disabled wife is going to be using this system. She has trouble with a microwave.

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Ryan S
6 years ago
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DevNetContributor I
posted in Controllers and Music services
On Iphone - app won't turn off

Music won't turn off - how can I shut down ?

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Stuart_W
6 years ago
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ED8500Contributor I
posted in Controllers and Music services
VPN tunnel makes connection to fail

When you have a VPN tunnel open, it seems SONOS is unable to connect to your home network. Close your tunnel and things will work just fine.

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H
6 years ago
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jackmauiContributor I
asked in What to get
Need Help Selecting Sonos Product's For Restaurant

Hi there! I am going to be putting in a new sonos system to replace an existing bose setup in our resturaunt (not satisfied with the bose's sound). The space it about 35 feet wide, by 20 feet long. What speakers would you recommend installing for this space? I was thinking of 2 play 5's, and 2-3 play 1's? Thanks for your input!

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AjTrek1
6 years ago
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cashewnutContributor I
asked in Speakers
One line out from PC to two Sonos speakers?

I would like to setup two Sonos speakers in my office in a stereo configuration. In addition to listening to music wirelessly, I'd also like to connect the line out from my PC to *both* of the Sonos speakers and play stereo sound from my PC. Is this possible? What would I need?

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pwt
6 years ago
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Mogens A KristensenContributor I
asked in Home theater
Samsung q7 and sonos Playbar

Controlling audio Remote control from Samsung q7 55 to a Sonos PLAYBAR - how does it work

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K
6 years ago
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justine7777Contributor I
asked in Controllers and Music services
Play different songs on two Sonos play1.

We got two Sonos play:1 for Christmas. I loaded the Sonos app on my iPad and my fiancé’s iphone. After playing with it for a few minutes I had two different songs playing at the sane time in different rooms. That was the desired outcome but as soon as one of us changed the song both speakers automatically started playing the same song and I have not been able to make each speaker play independent of each other since. Can anyone help me figure out what I’m doing wrong?

2
J
6 years ago
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