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What Sonos product is best for you? How do you expand your Sonos system? Have a Sonos tip or trick to share? Show off your setup and your products here.
sonos unreliable playback of amazon music
sonos has become utterly useless as a playback service for amazon music.songs stop in the middle of playback - error message the song is not encoded correctly.or sonos just drops the link to amazon - error message the connection to Amazon Music was lostI get these messages not one or twice a day but dozens. I have asked tech support for help on these for years now.I gather since their developers refuse to fix this is it is a sonos/google doesn’t want to play well with amazon.Wish I had not invested in as many speakers or I would abandon sonos immediately.their speakers would be best suited for small boat anchors.
feature request: schedule night sound on and off
I see others have requested this several times. Support says they sent it to the development team for consideration but no real reply on the status or if a consideration has even been discussed. I see you can do this via voice but not with ease for some users. The problem is I turn on night sound and then forget that it's on for months reducing the quality of sound and my experience. It would be great if you could schedule during the week Monday through Friday at one time and on the weekends for family movie time at a different time. Simple feature like this would not only improve the entire family's experience but also improve quality of sleep for some. Cheers!
Terrible audio quality playing music through TV
I have an LG UK6090PUA TV connected to a Gen 2 Beam, along with a Gen 3 Sub and two One SLs for surrounds. The setup sounds great for movies and TV and also for music played through the Sonos app. Music played through the TV, however, sounds downright awful. Like really, really bad — totally unlistenable, which is a real shame because I have a great music video collection that I would love to have playing in the background when hosting company.I’ve downloaded a bunch of open-license music videos from the internet and extracted the audio for listening only, and I’ve got both the MOV video and MP3 audio versions in my media library. It’s the same exact audio stream for both the videos and the audio files (16-bit 44.1kHz stereo), and having the same audio stream in both formats provides a clear example of just how stark the contrast is.A song played through the Sonos app on my phone sounds great, with all speakers playing at appropriate volume levels and the stereo signal split appropriat
Multichannel PCM 5.1 dropping out since 14.10 update
Anyone else experiencing the same issue? Multichannel PCM 5.1 blanks out for a second every 1-2 minutes. I don’t think it’s a bandwidth issue as it works flawlessly with Multichannel PCM 7.1 (thorough test) and Dolby TrueHD Atmos (quick test). And it may have been caused by the Sonos 14.10 update. Setup is PS5→ LG C1→ Beam 2 (via earc). 2 weeks ago before the 14.10 update, I watched a bluray film wherein I had my PS5 transcode the DTS-HD MA 5.1 audio to Multichannel PCM 5.1 (as the C1 does not support DTS) and had no issues. Earlier today, I played a bluray film for the first time in 2 weeks and I encountered consistent audio dropouts every 1-2 minutes. It had the same setup where DTS-HD MA 5.1 → Multichannel PCM 5.1. I tested other bluray discs including the one I watched 2 weeks ago and they all now have the same issue. Curiously, I’ve been gaming heavily on my PS5 the past two 2 weeks and haven’t had any audio issues. Then I realized that I’ve been using Multichannel PCM 7.1 when ga
The Sonos Roam is indeed a very unreliable product and I’m fed up playing games from Sonos blaming the networks
I hate my Roam (Even more) Seriously, what an unreliable product this is and I regret investing 200 dollars or 4500 pesos Mexicanos on this expensive paperweight that only makes me angry. After more than 8 months, after replacing my Roam once again, after getting in touch with Tech Support and being told to contact my provider TotalPlay and setup my router which I don’t know and I don’t think anyone in my home knows either and is willing to change just because my Roam has unstability issues, I keep having these unstability issues with my Roam: music cutting out regardless of the Music Source, Apple Music, Spotify, even AirPlay stops playing randomly, Alexa, Sonos Voice Control, and chiefly, Google Assistant work very unrreliable, and even with Bluetooth there are audio dropouts for 1 second every 15 to 20 minutes or so. No network issues at all, no wireless interference, everything, Absolutely Everything else works rock solid in our Wifi network at home, my iPhone 11, my iPa
Why is the Sonos App (for Mac) the worst piece of software on my entire computer?
The Sonos app cusses a mild headache. The app is awful and every aspect is so horrible that I don't know where to start.Please start over.I often end up using my phone, headphones or internal computer speakers just to avoid opening it.
When will roam battery replacement be offered?
I have about 20 Sonos speakers in my house, so I’m very into the ecosystem… the roam makes me want to never buy another Sonos product. My roam lasted about a year… just out of warranty… when the battery died. It’s now a paper weight. I refuse to drop another $180 for a product that will last about a year and then it goes in the trash. This is a widespread, well known issue. It’s unfathomable that Sonos doesn’t offer either a battery replacement service or a discontinued whole unit replacement. Either offer the service or ripping everyone off by selling the roam.
Arc SL: LG C2 Keeps switching back to Arc SL when trying to switch to other Sound Outputs like TV speakers
Setup: LG OLED C2 TV + Arc SL + two One SL surroundsProblem: Within 2 seconds of changing sound output from the Arc SL to the TV Speakers, automatic return to the Arc SL.Sonos App → TV Autoplay → OFF No other external devices to simplify debugging Unable to disable SIMPLINK (HDMI-CEC) on TV. Automatically Turns ON within 2 seconds of turning OFFWorkaround: Pull power cord off the Arc SL and then switch sound output on TV
Beam Gen 2 with a Sub Mini
Hi All,I’m new to Sonos and would just like to get a few opinions for the sound settings on my new Beam Gen 2 with a Sub mini.I do not have a iphone so unable to use trueplay. I have it set up in a medium size 3mtr x 6mtr room with 2mtr high ceilings.It sounds amazing and I’m very pleased with my choice just interested in what settings others are using.
Sonos/Sonance Garden Series + Outdoor TV Compatibility
Hello,I have a Sonos/Sonance Indoor/Outdoor setup consisting of:Living Room - Sonance In-Ceiling Speakers + Sonos Arc Soundbar + Sonos Sub + Sonos Amp Kitchen - Sonance In-Ceiling Speakers + Sonos Amp Backyard - Sonance Garden Series 8.1 System w/ SR 2-125 AmpI have a Russound Speaker Selector and Sonos Port which allow me to combine all of the above to play the same audio in any combination (or different audio through different sources). We have an outdoor television which we would like the ability to run audio through the (SGA) Sonance Garden Series (even if we can’t tie it to the other Sonance In-Ceiling or Sonos Arc Soundbar), but have run into a number of issues. 1st off, utilizing the RCA connections and an adapter which shows on the Sonos app as a “Line-In” connection, the latency is unbearable (even after maxing out the adjustment on the TV), and when connecting it to the Sonos Port, there can only be one input connected at a time, making it impossible to toggle between the SGA
Beam (Gen 2) disorted / metallic sound w/ TV (eARC) and Night Sound Mode
Similar to what is outlined here: I experience in some cases a metallic / distorted / chirping sound on my Beam2. Happens with Panasonic and LG TV, so it’s not a TV issue.The metallic sound is somewhat in the background, but clearly noticeable. It is also somewhat correlated to the original sound, seems to be directly „derived“ from it, like a distorted low volume copy.For me only happens in night sound mode.When i disable night sound, the issue disappears my.Seem to happen more often on TV channels with PCM stereo. But I have not been able to relay reliably reproduce it. It happens quite often though.Switching the channel can make the error appear or go away.Wild engineering guess is some sort of Bitstream MSB/LSB alignment error. Re-init also means re-align and this can fix it. Possibly hardware not SW?Anyone else experiencing this?
Sonance cutting out when volume increased
Hi. I recently got a Sonance 6.0 system to add to the other Sonos systems in the house. I had no problem setting the Sonance up and it seems to be working fine on the wifi. When I try and take the volume above about 60% it always cuts out. Works fine up to that volume but always cuts out above that. Any suggestions? Thank you
Dolby Digital Plus instead of Dolby Atmos
Hi here!I have ARC+SUB+2xOneSL system connected via ARC to LG 65UK6100YVA.I also have nVidia Shield and Netflix with the ULTRA HD subscription.However, I only get Dolby Digital Plus 5.1 and not Dolby Atmos.The settings on the TV are as follows:Sound Out: Audio Out (Optical/HDMI ARC)Digital Sound Out: Auto (Options: PCM or Auto)SIMPLINK (HDMI-CEC): OnDTV Audio Setting: Auto (Options: MPEG, Dolby Digital, Dolby Digital Plus, HE-AAC, Auto)Could anyone please help? Thanks!
Looking to install a Sonos system for common areas of a hostel, and need advice!
Hi!I’m currently looking at different options for setting up a sound system for a hostel. It involves installing several speakers to cover a rather large (fully open & connected) common area, including a reception, café and dining hall. Total probably 7 speakers, plus or minus. (either Era 100, One SL, or a combination. Recommendations between these two are also greatly appreciated!). All controlled with an iPad in our reception/café. I’m finding it a bit difficult to figure out just by the information online, so I’m wondering if anyone knows whether or not a Sonus system could satisfy the following example use cases?:) Three specifically selected speakers playing the same music, the rest are silent. All speakers playing the same music, but with the ability to adjust volume per speaker. Three speakers playing the same music, and a fourth one playing its own music from a different source. (could also be from a different iPad, if that is needed to work as a separate sound source). O
Using Apple Music, how to enable "Autoplay Similar Songs" within Sonos App
In iOS14 Apple added a new feature to “Autoplay Similar Tracks” when a playlist or queue is finished. Its supposed to continue to play similar music to what was on the playlist. Similar to Create a Station that does work (but is fairly buried in Sonos and Apple), but instead it kicks in at the end of an existing playlist vs. creating an unending playlist from scratch like Create Station does from a selected song. See here https://support.apple.com/en-us/HT208383 Apple show an infinity symbol on the player to control this feature. Its supposed to be somewhat better than create a station as it has the context of the entire preceeding playlist when picking a new song, vs. a single song.
Hi everyone,Here is my setup Playbar - Sub - 2x Play:1Here is my issue :I run Trueplay calibration every goes well and calibration complete. I can enjoy the sound of my TV calibrated as long as home theater does not automatically switch off. Once I switch back on the TV, sound is extremely low (I have to put it to 50% to ear any sound) and stutters very badly (nothing can be understand from a dialog for example). If I reboot my Playbar during movie is playing, sound will come back but if I press “pause” or switch off and back on the TV, same issue appears. The only fix is to erase Trueplay calibration and reboot the system. I search everywhere online and nobody seems to have a similar issue. It’s a shame as Trueplay really improved the surrounding on my system!Does anyone have an idea please? Thanks
Sonos and "Tidal Connect"
Hi, I use Tidal in iOS and want to stream it to my Sonos gear by using the “Tidal Connect” protocol.I know I can stream Tidal to my Sonos Port by using Airplay or Sonos Connect. I know I can use the Sonos app to select Tidal as a music service. My question is about the streaming protocal “Tidal Connect” (https://tidal.com/connect), already added by many high-level streamign boxes.“Tidal Connect” shows in Tidal app like this: “Sonos Connect” shows un Tidal app like this: Are there plans by Sonos to add support for “Tidal Connect” streaming protocol on their products? “Tidal Connect” opens the box to stream high quality audio, and all main competitors of Sonos have added it since long time.Thanks, Toni
Era 300 - need immediate help with stereo pair imaging
Hello! I am at the end of my trial period for a pair of Era 300s. In a nut shell I really like them (using Apple Music). BUT I am getting ear fatigue as I think it’s due to the pair competing with each other. And I cannot get the imaging to balance out. What I mean is the only way to experience a center stage for vocals is sitting dead center between the pair, just like old school audiophile days. However, I tend to sit on either end of my living room sofa. I’ve done Trueplay multiple times, as well as place the speakers in different parts of the room. Note, I have high ceilings on half of the living room. And I’ve placed the speakers about 7 feet apart at an angle to the sofa, in order for both speaker to have the same ceiling height (You can see two pictures where I’ve experimented with speaker placement). I’ve spoken with Sonos support several times, and they’ve mainly stated Sonos removed the L/R Balance adjustment on Era 300s because of Spatial Audio. :( They didn’t offer much
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