Dead Play:5 need schematics or tips



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The space is pretty tight inside the play5. I don’t think you can fit in the power supply. 

1. Fuse is close to mains connector. Red cylindrical one I'd say. Maybe it was 3.15AT??? Not sure.
Measure every component in series with line voltage if you're unsure which one is a fuse.

2. Rectifier on the mains voltage side. There is only one rectifier. Black with 4 feet.

Sorry but if you do not recognize those components you may need to study some more electronics before repairing.

In fact you better measure capacitors and switching FET before you attempt to power it up.
Check as much as possible ...and preferably power it up with current limiting.
Some components cause lots of damage if unit is powered up with them blown or shorted.


Old thread i know, but i cam across this when researching my faulty Play 5 (1st Gen). The play 5 wouldn't show any signs of life. No power light and cannot be seen via app.

I opened it up follow logic and this take apart:
https://www.ifixit.com/Guide/Sonos+Play+5+Motherboard+Replacement/87677

I tested the fuse and bridge Rectifier and as you say both faulty.

Bit of a mission desoldering the Rectifer. But all swapped over for new parts got from RS next day delivery and about £7.
The Play 5 is ALIVE!!!!!!

Thank you so much for this post. If i have another son, i shall call him Jlithen!
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The space is pretty tight inside the play5. I don’t think you can fit in the power supply. 

True.  Another option is to have the replacement power supply in a separate enclosure with just the low voltage 12v/12v fed in through a small hold in the back.  The supply can be hidden quite far away from the speaker, if that's what your setup requires.

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The space is pretty tight inside the play5. I don’t think you can fit in the power supply. 

True.  Another option is to have the replacement power supply in a separate enclosure with just the low voltage 12v/12v fed in through a small hold in the back.  The supply can be hidden quite far away from the speaker, if that's what your setup requires.

Yet another option…

24v ‘brick’ power supply… https://www.amazon.com/JOVNO-100-240V-Transformer-Converter-5-5x2-5mm/dp/B0875ZSKGR

And this installed inside the enclosure: https://www.amazon.com/EPBOWPT-Converter-Regulator-Voltage-Transformer/dp/B07V6X6L89

 

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Wenn I connect the Box per LAN, i works all good. But after a Reset, the Box is flashing red. So I think, it couldn't be an bad chip. The Box do the Updates and everything, and after the connect per LAN, Iran pairing it per wifi in the setting.

The space is pretty tight inside the play5. I don’t think you can fit in the power supply. 

True.  Another option is to have the replacement power supply in a separate enclosure with just the low voltage 12v/12v fed in through a small hold in the back.  The supply can be hidden quite far away from the speaker, if that's what your setup requires.

Yet another option…

24v ‘brick’ power supply… https://www.amazon.com/JOVNO-100-240V-Transformer-Converter-5-5x2-5mm/dp/B0875ZSKGR

And this installed inside the enclosure: https://www.amazon.com/EPBOWPT-Converter-Regulator-Voltage-Transformer/dp/B07V6X6L89

 

Is there any problem if use a laptop adapter 20V instead of 24V input? I have some adapters here and don’t want to buy any extras. 

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Although i can connect the Box after i paired the Box per LAN, i am able to switch the settings to wifi? It is passable to repair a wifi Module?

 

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Ok...thx

Yes, you are right I was not right… Got carried away with the 220V possibility.. It must be then an overload condition somewhere since the under voltage part is fine. The excessive current detection is thru one of the vertical big resistors I believe. It sucks there is no schematic to do precise measurements, maybe it’s value changed… Hope you will find the cause of this and let us know the fix for the future.

Regards

I agree that it could be an overload problem.  I removed the triple-inductor that sits between the power supply and the actual Sonos.  With this out, the device still cycles power, which tells me that the problem is in the power supply rather than downstream.

So now I guess I’ll have to measure everything and compare to the working unit that I have.  I did check the large resistors and all the diodes a while ago with no luck.  There seems to be a lot of transistors at the front end of this supply… not sure what that’s all for given the sample schematic for the 2QSxxx doesn’t have them.

Measuring the output of the supply (on a working play:5), I see that it provides 12V and 24V supplies.  That's helpful to know… If nothing else works, then I can just install an entirely new AC/DC supply - there seems to be lots of room inside the speaker.  I did this with a play:1 once and it worked great.

 

Hi,

how much power needs play5? I found a power supply. If it is fits (physical and electrical) I will buy and install it. 

Size: 16 * 10 * 4cm

Can you tell me which pins should I connect  24 and 12 volt in play5 mainboard?

This one is at amazon.de 14€, I think it is fair price.

 

 

 

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A definite maybe.

  1. You need to worry about wattage as much as voltage.  You would want to use a supply with enough wattage.  95% of music I play is not so loud that I can’t have a conversation around it… That kind of level would be fine with 20 watts.  I just looked at a Lenovo laptop adapter.  It is marked output 20V 2.25A.  That works out to 20*2.25=45 watts (before anyone jumps in to say this isn’t right -- it’s close enough for this conversation).  Most laptop adapters should have enough wattage to work
  2. Most amplifiers will operate with a range of input voltages.  You may get clipping or dropouts if you try to turn the volume up to a point beyond what the power supply can manage.  Below that level it would work ok.  If something is designed to work with 24V, and you feed it 20V, then you can expect a maximum output wattage of about 70% of the designed output.  (This is calculated as (20/24)^2 ).
  3. Sonos is not necessarily “most amplifiers”.  I have done a ton of work with ZP120 repairs.  Those operate with several internal voltages.  In particular, the audio section works at about 15 volts, until you turn the volume up... then a 36 Volt circuit comes on.  The ZP120 has a voltage sensing circuit in it, and if the 36V circuit does not activate properly, it reports an error and ramps the volume down to about 10%.  My experience is that this circuit must be 36V -- not 30V and not even 40V.
  4. I don’t know if the Play:5 has the same kind of voltage detection as the ZP120 or not.  I was once able to disable the voltage sensing circuit in a ZP120 and drive it with a different voltage, but it isn’t really a practical fix for the ZP120, let along the Play:5

So the upshot is that you won’t damage anything by hooking it to a 12V and 20V supply (instead of 12V and 24V).  The worst is that it doesn’t work (but it won’t do any permanent damage)

Some more on wattage…

Sonos speaker wattages are not (as far as I know) published.  It’s also hard to reverse engineer, since it is not driving 1 or two simple speakers.  There are 5 separate amplifier circuits for the 5 speakers.  I have measured the 5 speakers, and they seem to be 7 ohm tweeters, 3 ohm mids, and 3.6 ohm bass.  There is also some crossover and equalizer circuitry.  If I make some very coarse assumptions, then I calculate a maximum wattage of 200 Watts.  Paring this back for crossovers, as well as frequency impedance curves, I’d be surprised if a 70 Watt supply wasn’t more than sufficient.  (and if you’re using a 20 Volt supply, then apply the above 70%, and you’d be ok with a 50 watt adapter).  This seems to me to be more than reasonable from another angle… when I look at the circuitry of the power supply, it ‘seems’ to match these kinds of numbers based on its physical size.

 

Hi guys,

 

can someone tell me, what parts are the following and what I need to replace?

 

R27817

C27852

C27855

 

They are burned.

100ohm

0.1nF(maybe)

2.9nF(maybe)

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How mich W must have the resistor or doesnt care?

It's just a damn psu. 
Strange that none of you 'tronics boffins have risen to the challenge of reverse engineering the Play 5 psu schematics.
A hand-drawn scribbled diagram, that ain't gonna offend our masters. SONOS might even
appreciate the good-will benefit of allowing it in these pages. Otherwise we're all still buzzing around like flies circling meat in plastic film, cursing their product brand telling others to avoid it.

How mich W must have the resistor or doesnt care?

maybe 0.1w or below,i guess

Hello, 

i have another Problem with my Play 5 Gen 1.

One of the Middle Speakers is Not working. I have buy the speaker as "completely dead", repared it and i dont know if the speaker is working before. Is there any idea what i habe to check? The rightmiddle speaker is Not working. 

Hello,

My play 5 Gen 1 is acting a bit strange. when i power the speaker up it is working fine. when i restart (unplug an replug) the play 5, to move it for example. it won’t boot up. no lights no sound.

if i wait a couple hours it will boot up again. can this be a capacitor fault or a thermistor somewhere?

I desoldered all the capacitors and measured them, they seem te be okay. (capacity measurement only, no ESR)

my voltages are similar to Anders J. Instead of 0V i get between 0-2 volts which should be 11-12 and 24V. so i think the problem should be somewhere on the HV side.

Since the speaker wont turn on for a while could this mean the capacitors have to be empty first?

(picture from Anders J.)

 

Hi there,

My sonos play 5 power board had some overvoltage and some parts are blown.

I managed to bring it back to life bij mounting a new PCB fuse3.15A and 2 capacitors 47K275V-X2

2 other components are broken and i cant determine what type they where.

Its about TH27700 at the inlet AC current side, i asume this is a NTC or PTC.

Also MOV27700 is broken, this should be a varistor after the first filter coils.

 

Does anyone know the partnumbers of these 2 components? You would realy help me out.

 

Thnx a lot!

Hi together.

 

I managed to repair a play 5 with power poroblems. Fuse, Rectifier and Caps were good, so i checked the whole thread here and found the problem. R27794 and R27796 were open.

 

Now i purchased another one. Poor speaker quality.

Sub and one middle speaker are working. So i opened it up and found it pretty easy.

unfortunately, i don´t find those parts. Maybe someone could help?

 

 

 

Q27202 and Q27204 are done. some caps too.

 

Thanks

 

 

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For me the voltage on that pin grows slowly, then falls to 5-10v or so, then starts climbing again and repeating the cycle.  Even when I inject 13V to that spot from a bench supply it doesn’t help.

Typical SMPS supplies switches a high voltage via a MOSFET into the primary side of the transformer.  That switching is controlled by the 2QS02G.  I tried replacing it with no luck, and couldn’t find anything else off around it.  What I did find though, was that the high voltage was 160V.  I measured it as marked in the attached image.  This is a problem for me, since when I measured a known good device, the voltage was 274V.  The 160V seems to just be the rectified AC, and is not boosted to 274.  I can’t figure out the mechanism that is causing the 274V to be produced, so am stumped.  Any ideas?

 

Hello,

From what I understand now, your board does not start, when the voltage on 2QS02 goes up to 20 and the chip powers on, there must be an error that makes the chip to shut down immediately, thus not self-sustaining to 13V. The power on the caps is simple rectified by the bridge, try to measure on another type of switch power supply. Me I got-it from 110V AC so it goes around that 160V I believe ( I did not wrote down the value. Yours if it is 220VAC so it might be 274 or a bit higher rectified. Maybe your rectifier bridge is broken ( one diode is interrupted, so it’s half of the voltage. This driver chip checks for the voltage, locks for undervoltage. The rectifier is your problem. Check for that.

Regards

 

I don't think that’s right.  My input is 113V, and the rectifier is producing 160V (as expected … ie: 113*1.414).  If I had 220V, then I would expect to see 320V coming from the rectifier.

The 274V that I measured was from a working unit… not the one that doesn’t work.  It could be that when the system is oscillating properly, my meter is getting a bad reading due to the high frequencies present and some kind of induced voltage into the supply.  SMPS oscillators often oscillate well above 100kz, and perhaps my meter isn’t giving an accurate measurement at this kind of frequency.  If my broken board isn’t oscillating, I’m just getting the 60hz rectified output, and hence the 160V.

I just checked for the undervoltage condition.  According to the datasheet, there is a resistor divider network.  That seems to be set with Rvins1=1.5M, and Rvin2=20k.  With the internal Vref of 1.25V, the shutoff voltage would be 95V (1.25*(1520000/20000)).  I never see my rectifier output drop below 160V so I don’t think that’s the problem.

I think that my next step may be to check for an overload condition.  The output on the low voltage side of the transformer is fed through a dual inductor.  I may try to remove that and see if that stabilizes the input.

Yes, you are right I was not right… Got carried away with the 220V possibility.. It must be then an overload condition somewhere since the under voltage part is fine. The excessive current detection is thru one of the vertical big resistors I believe. It sucks there is no schematic to do precise measurements, maybe it’s value changed… Hope you will find the cause of this and let us know the fix for the future.

Regards

Hello,

 

Maybe someone here can help me With my problem With my Play 5.

I have Some exploded smd capacitors/resistors/transistors on my board.

Might someone know the values of the following components: 

C27852/C27855/D27714.

I found a helpful picture on this forum to know what the resistor values are.

 

 

Hoping someone can help me.

Thanks in advance.

 

CNS

My right middle Speaker is not working. What can i check? I dont find the fault

Hi I have not done more work yet
I am not sure that the transistor is the fault. The dis coloring could be rubbed off

 

 

Hi guys!

A component called “M054” seems burned at my Play 5 gen 1.

Do I need to replace more than this, I mean did it burn because of some other fault?

Anyone have an idea where to buy a “M054” from?

thanks!

My Play:5 working again. If nothing helps you can power it with an external adapter.

My setup: 

  • A laptop power adapter (20V - 6A)
  • DC-DC converter (24-12V)
  • DC connector (female)

The power is enough for max volume and there is no problem.

Thanks for the advice.

 

 

You beat me to it by a few hours!  Nice job!

I just repaired mine too.  I ordered a 24V/4A power supply very cheap on AMazon… $18CAD https://www.amazon.ca/gp/product/B08NYHM4J9/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1 .  I chose this one because it was 250 grams, approximately 95 watts, and the size seemed like it would fit -inside- the case.

I had a few DC-DC converters on hand like this: https://www.amazon.ca/gp/product/B07Y88RTXJ/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1

I was fortunately able to fit everything inside the case.  I piggybacked the 120V supply to the AC-DC supply from the existing socket, and connected my DC-DC converter at the triple inductor like I had suggested a week or so ago.  I opened the power supply case, removed the existing wires, and soldered it all in directly.  I had to trim the two bass reflex ports about an inch, and was able to position the brick just below those centered between the two mid speakers at the back of the case.  I wrapped the PS brick it in a sheet of foam to avoid vibration.  It’s a snug fit, but everything went together perfectly.  There is no vibration, and I can’t tell the sound difference between this and an unmodified speaker.

 

@timc995 , @mesahin , sound like a practical solution . i’m a complete electronics novice but have a soldering iron and planning to deploy it :).  i have a 12v 5a and a 24v 5a supply, do i connect both negative lines to ground and the +12V and +24v as below?

 

Can anyone help clarify  if the below diagrams look correct, completely unsure where the -12 V and -24V lines go to,?  both to ground?

 

hi my 7 years old play 5 has also now stopped working. opened it up hoping it was the fault decribed with fuse and rectifier, but they are both fine,
have anyone fixed this error.


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