Roam stops playing music

Show first post

26 replies

Has anyone ever resolved these issues? Or hav you all just returned the product? I’m SO frustrated with it that I’m seriously contemplating giving up on SONOS all together!


I changed brand from BOSE to SONOS due to their quality - I love my home system, but the Roam has been the most frustrating product to use!

The two Roams I have here are working fine and without issue. I often take one away when travelling and use it both on WiFi and Bluetooth all the time and it works a treat. 

If you’re having some difficulty with your device then perhaps contact Sonos Support and give them an outline of what’s happening together with a diagnostic report reference from the App and then take it from there.

You can contact the Staff via this LINK.