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Playbar and two Play.1 surround sound not working while watching tv
Same problem here. Bought 2 Play 1's and a Bridge today. I already had the Play Bar.

All has been connected following the instructions. Sound of TV (Bar) goes up and down when I press the volume buttons on both Play 1's. There is just no sound coming out of them.

Diagnostic number: 4410355

TV is a very recent Sony.
To me that means the playbar isn't sending any surround info to the Play:1's for what you are watching. 

Any ideas?
Same problem here. Bought 2 Play 1's and a Bridge today. I already had the Play Bar.

All has been connected following the instructions. Sound of TV (Bar) goes up and down when I press the volume buttons on both Play 1's. There is just no sound coming out of them.

Diagnostic number: 4410355

Do you get the white noise when playing anything, including music? Or only when playing TV audio? 
To me that means the playbar isn't sending any surround info to the Play:1's for what you are watching. 

It's a Samsung un60h6350
To me that means the playbar isn't sending any surround info to the Play:1's for what you are watching. 

So your TV isnt passing 5.1. What model is it?
To me that means the playbar isn't sending any surround info to the Play:1's for what you are watching. 

Thanks for answering Chris. It says "Stereo". I tried it HBO and it's the same.
Have you checked to make sure no other wireless devices within about 10 ft. of the Play:1s (like a cordless phone).  I would call Sonos to look for interference issue if you can't find.
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