Discuss Sonos Era, Sonos One, One SL, Play:1, Play:3, Play:5, Sonos Five, and IKEA Symfonisk. Talk about your Sonos Speaker experiences here.
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Why does sonos have such limitations to uses with the device? Other than the quality of sound and the assortment of apps, there is truly no reason to by a product that doesn’t allow connectivity without internet and can’t even connect to a pair of headphones. I’m glad to have persuaded fellow friend to avoid purchasing this product -- as I so deceivably did.Goodbye sonos, a cautionary tale for any fools willing to buy such a foolish product
I would like a feature (which I think is deficient by its absence today) in the app that allows you to toggle the Move into Bluetooth and Wifi mode. Sometimes I switch my move to bluetooth to pair with my TV streaming device in the bedroom. After the film is done, I would like to be able to switch the move back to wifi and be able to use its voice control etc without having to get back out of bed! Thanks.
Hi, I was wondering best way to get this done, Moving from UK to US with my Sonos Arc, what would be the best solution?1.I checked with Shipping companies and the measurement seem to be to big for shipping.2. Doesnt seem possible to get on to a flight unless a purchase an extra seat which is not worth it.3. Should i sell in Uk and purchase new one in the US? any advice on this would be appreciated.
I found another user who had a similar problem to mine, but the topic was closed a year ago without a satisfactory solution! So I am resubmitting it with a few slight changes in the details.----------Hi, I’ve been using Sonos since 2009 with few issues but I’m having a problem with my Roam that is frustrating, unpredictable and seems to have no solution other than to wait for it to sort itself out.The Roam is visible as “offline” when it is switched off but is not visible in the S2 app when switched on. It’s clearly still connected to the network in some way as the app shows when it’s switched off (visible in the app) and it disappears when it’s switched on. It can also replay the last music that was played on it by pressing the play/pause button, and given that the current album is stored on the network it clearly still has access to the network. I have tried changing the channel, resetting the router etc. but the problem persists. I have tried on multiple devices and the same problem
It would be nice to be able to split a sonos one that is paired in 5.1 surround audio zone to use for music while leaving the remaining pieces of surround running TV audio. It makes sense that audio quality might degrade but for simple tv watching and cooking in evening to split up a surround and move speakers around without major reconfiguration of entire system would be extremely useful. For example being able to go in the app and have the option to stream individually Apple Music to the right rear while watching YouTube.
Feature:Would be great to have a reminder function in the app for user to bing the Sonos Move back in the house, e.g. an alarm that goes off if the Sonos Move is not back on the charger at a set time like 1amRationale:I do have the Sonos Move for round about 3 months. However, I already forgot the Sonos Move 3- 4 times outside on the terrace of my house. Once of course in pouring rain all night long - all good. A Friend mentioned the same is happening to him.Forgetting the Sonos Move outside Seems to happen when enjoying this great piece of equipment.
I run a split system, usually without issue. However after the Desktop S1 app recently got confused and needed a Reset, one of my Play:5 Gen 1s has become quarantined. It shows in the ZoneGroupState like this:The IP address is correct, but the name is wrong (that is the name of a Beam Gen 2 on my S2 system).If I run the S1 Mobile app, it lists “Den” as “Needs update”. If I try to take the update, it says none is available.How do I get my Play:5 back into a usable state?
InSubject: Sonos - Here to Help Hi [removed],Patrick forwarded your note along to me as I am a supervisor here at Sonos. Your case has been assigned to our team here at Sonos Customer Experience.Thanks for bringing it up. I will be more than happy to take a closer look at your issue. Do you happen to know the previous case ID of your recent contact with our support in order for me to investigate further? If you have any additional questions or if there is anything else I can assist you with, feel free to reach out by replying back to this email and I’ll be happy to help. Here is your case ID: [removed].Regards,--------------- Original Message ---------------From: [removed]Sent: 5/5/2022 8:43 AMTo: email@example.comSubject: Lack of service(unable to produce/fill RMA). Good evening, Mr. Spence I call about a defective product (Move). Tech and myself went through trouble shooting (which he was very poor at his skills reading from prompts). Which took over 40 minutes. After trouble shoot
So I got a Sonos Roam as a gift. Issue is I have a full S1 system (several Connects and Connect amps) that are only S1 compatible.The Roam is only S2 compatible.so figured I could download the S2 app and use that app with the Roam and the S1 with my existing system But it won’t seem to let me and keeps kicking me out to the S1 app (where the roam won’t work). Can’t I use two different apps on the same phone to control the two different systems?
So I got a second Roam to enjoy the stereo greatness. Both are online and connected, paired in stereo. Only 1 speaker will play music at a time. If I turn off the speaker that works the other one suddenly works again. When they are both on the working speaker is playing in stereo but the other is silent. I have reset the speakers twice now, reset the router a few times, Uninstaller and reinstalled the app. I am wits end and completely bummed put with all of this. I worked for a bit and was amazing.... now not so much
This is a comment I wanted to share about the Sonos Roam, mine in particular, and don’t suggest you try it.As I was sitting on the balcony of my 2nd-floor Hotel room and bumped the table my speaker was on.I watched it roll off onto the concrete and then continue to roll off and down to the concrete patio for the floor below. I expected it to shatter. The guest below stood on a chair and passed it back to me. It was still playing music and did not have a scratch on it or any other issue.What a tough little brick.
I know the shelf is technically not a Sonos product, but there is no one to contact at Ikea. Basically, the Wireless charging on the shelf is horrible! Takes me like 2-3 minutes to find the right spot to charge the phone even though they put a big plus on it where the device is supposed to go.
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