Why I don't have option to add voice service?
help please
For me it worked but when I am trying to add one of them I get network problem, any solution here?
Working!! Stop Sonos app and start again solved it
For me it worked but when I am trying to add one of them I get network problem, any solution here?
Same Issue here!
Have tried updating my location to USA and uninstalling / reinstalling Sonos App on my Android but still no progress.
Anyone?
Hi all,
I’m afraid I have the same problem. Have tried updating my location to USA and uninstalling / reinstalling Sonos App on my iPhone but still no progress.
Does anyone know another option? Super frustrating!!
I reached out to Sonos support on Twitter and they helped with resolution. There were actually a couple issues:
- Google Assistant would not recognize my Sonos devices because my Sonos profile did not have a country set. I set to USA and was able to get Sonos devices set up on Google Assistant.
Thanks for the input. That solved it for me too.
Tamiroquai, I managed to solve this….. At least for android.
- Change your country in your sonos account to one voice supported (like USA).
- Uninstall your sonos app in your phone (make sure of the deletion of all settings locally, for example using all in one toolbok to rip all data stored by sonos app on your phone)
- Reinstall Sonoa app on your phone, open it, and alllow it to calculate your location
- After this you have the voice services options avilable.
Javier
Javier,
you made my day! It is (finally) working. Plu I can confirm for all iOS users it’s working like this even here. I didn’t delete the SONOS app this way https://www.businessinsider.com/how-to-delete-app-data-on-iphone which should delete even the app’s date from the device.
Cheers
Tamiroquai, I managed to solve this….. At least for android.
- Change your country in your sonos account to one voice supported (like USA).
- Uninstall your sonos app in your phone (make sure of the deletion of all settings locally, for example using all in one toolbok to rip all data stored by sonos app on your phone)
- Reinstall Sonoa app on your phone, open it, and alllow it to calculate your location
- After this you have the voice services options avilable.
Javier
I reached out to Sonos support on Twitter and they helped with resolution. There were actually a couple issues:
- Google Assistant would not recognize my Sonos devices because my Sonos profile did not have a country set. I set to USA and was able to get Sonos devices set up on Google Assistant.
- It did not, however, display Voice Services as an available option in Sonos set up, as the Sonos set up guide leads you to believe
- I believe this is because my Sonos devices are not directly compatible with Alexa/GA. You can still configure GA to interact with Sonos, but the Sonos Music Services must leverage the same accounts as GA.
- My wife and I have multiple Spotify accounts which led to some frustration trying to get everything synced between one Sonos account and multiple GA profiles. I learned you can add multiple Spotify services to the Sonos profile and that seemed to resolve my issues.
We're still figuring out how to interact with GA but the above is what I learned and resolved the initial issues.
Same here, no voice option. I spend time in 2 different countries, be great if Sonos/Google caught up with 21st century living.
Did anyone find a resolution to this issue? We are trying to integrate Google Assistant with our Sonos system but not finding Voice Services as an option.
Well, the thing is spotify is supported and i have that service going, i just want to add google voice controll to it, this is shame that it is not avail. I am sure someone cracked it...
I think Spotify and others have blocked users switching country and use the Account payment details and other measures to determine residence.
I seem to recall some some threads on this subject, where a suggested workaround was to register your account as being in a supported country, but I don’t know if that is still possible or what the process is/was.
i guess it is because of my region, which is disturbing, because when i bought the speaker it didnt say anything about region limitation. Also i am not aware of google assistant limit in my region. I have it on my phone.
can someone help bypassing it?
Thanks!
Setting up a One with Alexa
Settings up a One with Google Assistant
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.